Workday Systems Analyst
About The Position
Dexian Government Solutions is recruiting a Workday Systems Analyst to support its USPS-OIG contract in Arlington, Virginia. The Analyst supports the Workday Administrator in operating, maintaining, and improving the organization's Workday tenant after go-live. As the first line of functional and technical support, the Analyst maintains accurate configuration and data and helps the organization transition from implementation into stable operations and continuous improvement. The role supports Workday Core HCM, Benefits, Talent Optimization, and Learning modules in a production environment. It also involves responding to ticketed support requests, creating and modifying reports, testing system changes, and supporting change control and release management activities. A favorably adjudicated Public Trust Background Investigation is required to start. The role also requires customer approval, suitability to hold a public trust, and successful completion of preemployment background screening.
Requirements
- Bachelor's degree in Information Systems, Human Resources, Business Administration, Finance, or a related field.
- At least 3 years of professional-level experience supporting and utilizing Workday or other ERP systems in a production tenant.
- At least 1 year of experience building system reports.
- At least 1 year in a ticketed support role.
- Hands-on production support experience with Workday Core HCM, Benefits, Talent Optimization, and Learning modules.
- Working knowledge of Workday business processes, supervisory organizations, and security groups.
- Ability to build and modify Workday custom reports and calculated fields.
- Experience resolving helpdesk or ticketed support requests within defined service level agreements.
- Experience testing system changes and following formal change control.
- Proficiency in EIB, XML, XSLT, Studio, Prism, and Web Services.
- Favorably adjudicated Public Trust Background Investigation required to start; customer approval, public-trust suitability, and successful preemployment background screening are also required.
Nice To Haves
- Participation in a full Workday implementation or phase deployment.
- Experience with release management of major Workday updates, including new-feature analysis, regression testing, and rollout strategy.
Responsibilities
- Support the Workday Administrator in operating, maintaining, and improving the Workday tenant after go-live.
- Provide first-line functional and technical support for Workday.
- Keep Workday configuration and data accurate.
- Build and modify Workday custom reports and calculated fields.
- Resolve helpdesk or ticketed support requests within defined service level agreements.
- Test system changes and follow formal change control.
- For major Workday updates, analyze new features, perform regression testing, and develop a rollout strategy.
Benefits
- Open Paid Time Off.
- 11 federal paid holidays and 5 paid sick days.
- Company-paid life and AD&D insurance.
- Company-paid short-term and long-term disability.
- Health insurance with company contribution.
- 401(k) plan with company match.
- Employee Recognition Program.
- Opportunity for an employee referral bonus.
- Opportunity for an annual performance bonus.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
