Workday Business Systems Analyst

Community Health Network•Indianapolis, IN

2h•Hybrid

About The Position

Community Health Network is seeking a Business Systems Analyst to support business technology solutions, with a focus on configuring, implementing, and supporting third-party solutions related to the Workday platform. The role supports Workday Business Process Administration, Journeys, and other platform-level functions, and contributes throughout the software development life cycle as a technology partner helping business teams make informed decisions about technology solutions. The analyst may lead projects, assist IT peers, support business teams through technical and functional expertise, and act as a liaison between the business and software vendors to resolve issues, enhance solutions, or explore new technology platforms. The primary area of support is HR, with opportunities to support Finance and Supply Chain. The position is hybrid for employees residing within 60 miles of the stated Indianapolis address, with in-office work once or twice weekly and/or as needed. Employees outside that radius may work remotely only from specified states; those hired from other states must relocate to an approved state within 60 days of employment.

Requirements

Bachelor’s degree in Information Technology or equivalent relevant experience.
At least 2 years of healthcare and/or relevant IT experience.
Strong analytical and problem-solving skills.
Excellent written and verbal communication skills.
Ability to collaborate with technical and non-technical team members.
Strong customer-service focus and ownership of solutions.
Positive attitude toward problem-solving.
Experience planning production roll-out and deployment activities.
Experience creating and maintaining documentation and standards.

Responsibilities

Configure, implement, and support third-party solutions related to the Workday platform.
Support Workday Business Process Administration, Journeys, and other platform-level functions.
Contribute throughout the software development life cycle as a technology partner to the business.
Lead projects and assist IT peers as needed.
Support business teams through technological expertise and functional understanding of their applications.
Serve as a liaison between business teams and software vendors to resolve issues, enhance solutions, or explore new technology platforms.
Primarily support the HR domain, with opportunities to support Finance and Supply Chain.
Conduct and lead customer meetings and presentations, and advise support and implementation teams on technical issues.
Plan production roll-out and deployment activities.
Create and maintain documentation and standards.