Business Analyst – Workday People Technology

Power Design•Petersburg, FL

About The Position

The Business Analyst on the People Technology team owns configuration and continuous improvement of Workday modules that shape the employee experience, including Recruiting, Onboarding, Benefits, Journeys, and Learning. The role partners with People Experience stakeholders to deliver business-driven requests and operational improvements, and collaborates with a Senior Analyst on larger cross-functional projects. The position serves as a Workday partner and subject matter expert for its assigned modules. It gathers and documents requirements, maps current- and future-state processes, translates business needs into user stories and solutions, and follows agile project and change management processes to prioritize, configure, and test changes. The analyst also monitors Workday alerts and releases, supports recurring events such as benefits open enrollment, assists with integration and security testing, handles complex functional escalations, and maintains process documentation, configuration records, training materials, and the team knowledge base. Power Design states its commitment to equal employment opportunity and to diversity and inclusion among its teammates.

Requirements

Bachelor’s degree in Information Systems, Human Resources, Business, or a related field, or an equivalent combination of education and experience.
At least 2 years of Workday HCM configuration or system administration experience, including business process configuration and testing.
Knowledge of HR business processes and ability to document processes and write clear, understandable business requirements.
Customer-focused approach and ability to work effectively in a fast-paced, fluid environment with competing priorities and collaborate across teams.
Self-motivated and highly organized, with ability to prioritize independently and demonstrate urgency.
Ability to produce accurate work under pressure with frequent deadlines.
Ability to exercise confidentiality, tact, and independent judgment.
Proficiency in Microsoft Office Suite.
Demonstrated commitment to Power Design’s core values: integrity, accountability, teamwork, innovation, and growth.

Nice To Haves

Hands-on Workday experience in one or more of Recruiting, Onboarding, Benefits, Journeys, or Learning.
Working knowledge of Workday security, reporting, and calculated fields.
Experience with agile delivery and a work management tool such as Jira.
Experience delivering system and process training.
Workday certification or completion of Workday training in a relevant module.

Responsibilities

Serve as the Workday partner and subject matter expert for Recruiting, Onboarding, Benefits, Journeys, and Learning.
Configure, test, validate, and implement Workday business process changes and enhancements.
Build relationships, gather requirements, map current- and future-state processes, and translate business needs into clear user stories and solutions.
Follow an agile project and change management process to prioritize, configure, and test user stories.
Lead business-driven requests and operational improvements that increase efficiency without requiring major architectural changes.
Monitor Workday Customer Alerts and semi-annual releases, assess impacts and adoption opportunities, and coordinate with impacted stakeholders.
Support annual and recurring events in assigned areas, such as Benefits open enrollment and plan-year setup.
Assist with testing integrations and security changes affecting assigned modules, and maintain related master data values.
Serve as an escalation point for complex functional issues raised through the support queue.
Analyze processes and systems for effectiveness and recommend enhancements to optimize business processes.
Document processes, configuration decisions, and system changes, and maintain the team knowledge base.
Create training materials and deliver system and process training to end users as needed.