Business Analyst

Mortgage Guaranty Insurance Corporation•Milwaukee, WI

12d•Hybrid

About The Position

At MGIC, the Business Analyst supports the development, maintenance, and continuous improvement of the organization’s Business Continuity (BC), Crisis Management (CM), and Disaster Recovery (DR) programs, partnering with business leaders, technology partners, risk management teams, and the Enterprise Risk Management program. The role translates risk and resilience requirements into actionable plans, processes, and reporting; coordinates program activities; facilitates assessments and exercises; maintains governance documentation; and supports organizational preparedness and response capabilities. The position exercises independent judgment in managing assigned work, identifying improvements, and contributing to the maturity of enterprise resilience programs. This position is based in Milwaukee, Wisconsin, in a hybrid environment with three days in the office and two days remote. The stated pay range is $71,720 to $118,340. Salary offers depend on experience, skills, education, and training, and the range may vary by location. MGIC describes its work as helping people achieve homeownership sooner through private mortgage insurance and affordable low-down-payment mortgages. The company notes that its work has helped more than 14 million people get the keys to their own homes sooner than otherwise possible.

Requirements

Understanding of technology operations, applications, and infrastructure that support business processes.
Experience gathering, documenting, and analyzing business and technical information.
Knowledge of project management principles and practices.
Experience coordinating activities across multiple stakeholders and managing competing priorities.
Ability to communicate effectively with technical and non-technical audiences.
Experience facilitating discussions, documenting requirements, and tracking action items.
Strong analytical and problem-solving skills, including the ability to identify dependencies, gaps, and process improvement opportunities.
Experience preparing reports, metrics, presentations, and other business documentation.
Strong communication and stakeholder management skills.
Strong organizational, planning, and documentation skills.
Critical thinking and problem-solving capabilities.
Ability to analyze information, identify trends, and recommend improvements.
Ability to independently manage assignments and meet deadlines.
Strong attention to detail and process orientation.
Project coordination and prioritization skills.
Comfort working with technology concepts, systems, and recovery processes.
Ability to collaborate effectively across business and technology teams.
Adaptability and a continuous improvement mindset.
Willingness to ask questions, seek feedback, and develop professionally.

Nice To Haves

Knowledge of MGIC’s business, products, technologies, business practices, and direction.
Knowledge of Business Continuity, Crisis Management, or Disaster Recovery concepts.
Exposure to Business Impact Analysis, tabletop exercises, or testing.
Familiarity with risk management, compliance, or audit environments.
Understanding of project management principles and lifecycle.
Understanding of how technology supports and enables MGIC business processes.

Responsibilities

Coordinate program governance activities, including schedules, milestones, documentation repositories, issue tracking, and reporting deliverables.
Develop and maintain reports, metrics, dashboards, and management summaries related to program readiness, plan completion, testing results, and remediation activities.
Support regulatory, audit, customer, and internal review requests by gathering documentation, preparing responses, and tracking follow-up actions.
Identify opportunities to improve BC/CM/DR processes, templates, reporting, and supporting tools.
Analyze program data and trends to help management assess program effectiveness and readiness.
Coordinate the development, maintenance, and periodic review of Business Continuity Plans for critical business processes.
Partner with business areas to identify critical activities, recovery time objectives, recovery point objectives, recovery requirements, and key dependencies, and provide guidance on continuity planning standards and documentation requirements.
Review continuity plans with stakeholders to understand business processes, recovery requirements, and dependencies and identify gaps or improvement opportunities.
Facilitate Business Impact Analysis activities and coordinate scheduled updates to continuity documentation.
Coordinate and participate in crisis management exercises, tabletop scenarios, and related preparedness activities.
Track findings, action items, risks, and remediation efforts resulting from exercises, incidents, audits, and assessments.
Monitor organizational, process, policy, and industry changes to keep continuity documentation current and effective.
Coordinate with Technology/IS teams to align business continuity requirements with technology disaster recovery strategies and recovery plans.
Participate in disaster recovery testing, validate results, and assist with post-test reviews and improvement planning.
Serve as a liaison between business and technology teams to ensure recovery requirements, priorities, and dependencies are documented and understood.
Maintain disaster recovery documentation and support alignment among disaster recovery plans, business continuity plans, and crisis management procedures.
Assist in tracking technology recovery capabilities and recovery objectives for ongoing resiliency planning.
Build effective working relationships across business units, technology teams, and risk management functions.
Facilitate meetings, working sessions, and planning discussions to support program objectives and deliverables.
Communicate program requirements, expectations, findings, and recommendations clearly and professionally.
Contribute to employee awareness, training, and preparedness initiatives related to business continuity, crisis management, and disaster recovery.