Information Technology - Business Analyst - Cabool

Western Dairy Transport•Cabool, MO

About The Position

The Business Systems Analyst works with department stakeholders to capture functional and technical requirements for new and existing software applications. The role supports software applications through design and configuration and works directly with software vendors on current and future deployments. It serves as a liaison among business stakeholders, IT, and vendors, and as a subject matter expert for key business applications and end-user support. The position may require travel to remote company locations to support local operations. The analyst facilitates stakeholder discussions, captures feedback, and creates detailed requirements documentation. The role also includes staying current on industry and technology trends and applying sound judgment in communications with stakeholders. Other duties may be assigned.

Requirements

  • At least 2 years of experience as a business systems analyst.
  • Must pass a pre-employment drug test and participate in the company random drug and alcohol program.
  • Proficiency with basic computer skills, including Microsoft Office Word and Excel, and Google Workspace.
  • Excellent interpersonal, oral, and written communication skills.
  • Ability to lead and influence others.
  • Highly analytical mindset.
  • Ability to work well in a team environment.

Nice To Haves

  • Bachelor’s degree in business, computer science, or a relevant field.
  • Knowledge of software development.
  • Experience with Agile and waterfall project methodologies.
  • Previous experience as a Business Systems Analyst in the transportation industry.

Responsibilities

  • Act as a liaison between business stakeholders, the information technology department, and software vendors.
  • Serve as a subject matter expert and support end users for current and future software applications.
  • Capture stakeholder feedback and facilitate discussions to develop detailed requirements documentation.
  • Listen actively and encourage stakeholder engagement in requirements discussions.
  • Work with software providers to ensure business requirements are accurately represented in software delivery.
  • Serve as the resident expert for major software applications used by the business.
  • Travel to remote company locations to support local operations as needed.
  • Use good judgment in communications with stakeholders.
  • Keep current with industry and technology trends and consider how they may apply to company objectives.
  • Serve as the subject matter expert for systems in a functional area.
  • Perform other duties as assigned.

Benefits

  • Medical insurance, including prescription drug coverage, dental, and vision coverage.
  • Company-paid life insurance with a supplemental buy-up option.
  • Company-paid short-term disability.
  • Long-term disability with a supplemental buy-up option.
  • Paid time off, including holidays and vacation.
  • Dependent Care Flexible Spending and Health Savings Accounts.
  • 401(k) retirement plan with a company match.
  • Employee Assistance Program.
  • Rewards program and additional perks and discounts.
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