Business Analyst / Tester – SAFe Agile Program

CGI•Baltimore, MD

1d•Hybrid

About The Position

CGI Federal is seeking a detail-oriented Business Analyst/Tester to join a cross-functional Agile team working in a SAFe (Scaled Agile Framework) environment. This dual-role position involves capturing business requirements and ensuring the quality of delivered solutions through comprehensive testing. The role is based in CGI’s Baltimore, Maryland, or Fairfax, Virginia, office, with a hybrid working model acceptable. The position combines business analysis work—gathering and documenting requirements, translating business needs into user stories, and supporting Agile planning—with quality assurance responsibilities, including developing and executing tests, tracking defects, and validating features. The successful candidate will use JIRA and Confluence to support collaboration, backlog and defect management, and documentation. CGI Federal benefits are available to eligible professionals from their first day of employment. Employment offers in the U.S. are contingent on successfully completing a background investigation. New employees must comply with REAL ID requirements to obtain site access.

Requirements

3–5 years of experience as a Business Analyst, QA Tester, or in a similar role in Agile environments.
Strong understanding of Agile and SAFe principles.
Proficiency with JIRA for backlog management and defect tracking.
Experience using Confluence for documentation and collaboration.
Skill in writing user stories, acceptance criteria, and test cases.
Strong analytical, communication, and documentation skills.
Ability to work collaboratively with cross-functional teams.
Ability to obtain REAL ID-compliant identification in a timely manner to meet site badge and facility access requirements.

Nice To Haves

SAFe certification, such as SAFe Practitioner or SAFe Agilist.
Experience with test automation tools such as Selenium, Postman, or Cucumber.
Background in government, healthcare, or enterprise IT systems.
ISTQB or similar QA certification.

Responsibilities

Collaborate with Product Owners, stakeholders, and Agile team members to gather, analyze, and document business and functional requirements.
Translate business needs into actionable user stories with clearly defined acceptance criteria.
Support backlog refinement, sprint planning, and prioritization activities.
Participate in Program Increment (PI) Planning and other SAFe ceremonies.
Maintain documentation and support knowledge sharing using Confluence.
Develop and execute test plans, test cases, and test scripts based on user stories and requirements.
Conduct functional, regression, integration, and user acceptance testing.
Identify, document, and track defects in JIRA, and work with developers toward timely resolution.
Validate that delivered features meet business and quality expectations.
Support test automation initiatives where applicable.