Senior Agile Business Analyst

Australia Post • Richmond, VA

9d • Onsite

About The Position

The Senior Agile Business Analyst works within Australia Post Consumer Platform Agile teams and reports to the BA Practice Lead. The role manages the complete solution lifecycle, from requirements definition through delivery, and collaborates with business stakeholders on idea development, feature elaboration, prioritization, and delivery. It ensures business requirements are captured and documented consistently, comprehensively, and effectively, and provides guidance on Agile practices so the development team understands requirements and delivers value for the business or customer.

The role contributes to project briefs and evaluates requirements for business programs and projects, including business process re-engineering, cost-benefit analysis, recommended solutions, and business requirements development. It engages business users and service providers to develop practical, timely, high-value solutions, participates in User Acceptance Testing, maintains accurate documentation, identifies business-related risks and dependencies, and contributes to improving the Business Analysis capability. The position also supervises 1–5 other business analysts.

Requirements

• Over 5 years of experience as a Senior/Lead Agile Business Analyst.
• More than 10 years of experience as a Business Analyst.
• Extensive experience working with Agile/Scrum web development teams, including API and web front-end technologies.
• Strong expertise in Customer Journey Mapping and story mapping facilitation, and scope slicing for iterative value delivery.
• Experience coordinating delivery teams for PI planning, kick-offs, desk checks, and showcases in an Agile environment.
• Ability to collaborate with Product Owners and stakeholders to gather requirements and develop feature hypotheses and metrics.
• Skill in presenting feature briefs and leading feature estimation with delivery teams.
• Demonstrated experience in system impact analysis during discovery.
• Strong communication and interpersonal skills, with the ability to influence stakeholders and drive change.
• Natural curiosity, knowledge of technology trends, and a desire to maintain current knowledge and continually learn.

Nice To Haves

• IIBA certification.
• Agile/SAFe certifications.

Responsibilities

• Lead requirement definition and estimation.
• Lead story creation and estimation in JIRA with developers.
• Conduct story kickoffs and walkthroughs with developers.
• Perform story quality assurance checks in JIRA and provide feedback and improvement advice to team members.
• Assist with Feature, Epic, and Story elaboration.
• Contribute to project briefs by identifying benefits, operational dependencies, and proposals that clearly articulate requirements.
• Evaluate requirements for business programs and projects, including business process re-engineering, cost-benefit analysis, recommended solutions, and business requirements development.
• Verify and validate requirements at senior levels of the business.
• Engage the business user community in preparing project briefs, business requirements, and process re-engineering.
• Participate in User Acceptance Testing.
• Develop documentation that reflects current functionality, operating procedures, and processes.
• Facilitate discussions between business areas and service providers to achieve practical, timely, high-value solutions.
• Identify business-related risks, issues, and dependencies in solution development.
• Maintain awareness of current Information Security standards and ensure activities comply with them.
• Consider customer needs and customer experience targets in relation to business requirements.
• Contribute to uplifting the Business Analysis capability through the BA Craft.
• Supervise 1–5 other business analysts.
• Coordinate with delivery teams for PI planning activities, kick-offs, desk checks, and showcases.
• Collaborate with Product Owners and stakeholders to gather requirements and develop feature hypotheses and metrics.
• Present feature briefs and lead feature estimation with delivery teams.
• Conduct system impact analysis during the discovery phase.
• Facilitate Customer Journey Mapping and story mapping, and slice scope to support iterative value delivery.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed