Knowledge Manager/Business Analyst

Hanwha Defense USA Inc•Philadelphia, PA

6d•Onsite

About The Position

Hanwha Defense USA is seeking a Business Analyst / Knowledge Manager to support a U.S. Navy shipbuilding effort for a new class of amphibious vessels built at Hanwha Philly Shipyard. The Knowledge Manager will build and operate systems for sharing information across the program team and lead the transition to modern collaboration tools. The Business Analyst will support direct program tasking, maintain accurate and timely deliverables, and organize major program events, including multi-day customer reviews and shipbuilding milestone ceremonies. The role includes administering the program’s SharePoint environment; establishing information management standards; supporting adoption of SharePoint, Microsoft Teams, and related tools; configuring workflows and automation; protecting export-controlled information and CUI; coordinating information flow among program organizations and partners; and preserving lessons learned and institutional knowledge. The position also supports the Program Manager and Deputy Program Manager, tracks contract deliverables and CDRLs, maintains calendars and submission logs, plans program reviews and shipbuilding ceremonies, prepares reports and meeting materials, and supports program status, metrics, and process-improvement analysis. The position is onsite in Philadelphia, Pennsylvania, at Hanwha Philly Shipyard. U.S. citizenship is required, and the employee must be able to obtain a U.S. Secret clearance.

Requirements

Bachelor’s degree in Business Administration, Information Management, Communications, or a related field.
At least 3 years of experience in business analysis, knowledge management, program support, or a related role.
Hands-on experience administering SharePoint sites, including libraries, permissions, and metadata.
Experience leading or supporting user adoption of collaboration tools such as SharePoint, Microsoft Teams, and OneDrive.
Advanced proficiency in Microsoft 365, including Word, Excel, PowerPoint, and Outlook.
Proven ability to plan and execute events involving many stakeholders and moving parts.
Strong attention to detail and written communication skills.
U.S. citizenship required.
Ability to obtain a U.S. Secret clearance required.
Ability to access export-controlled information subject to ITAR.

Nice To Haves

Experience in defense contracting, shipbuilding, or another regulated industry.
Familiarity with CDRLs, DIDs, and government deliverable submission processes.
Experience with Microsoft 365 GCC or GCC High environments.
Experience with Power Automate, Power Apps, or SharePoint workflow configuration.
Experience planning customer program reviews or ceremonial events with military or government participants.
Knowledge management, SharePoint, or change management certification.
Korean language proficiency.

Responsibilities

Implement and maintain the program’s SharePoint environment, including site structure, document libraries, metadata, permissions, and version control.
Establish information management standards to help users locate the correct document and version quickly.
Lead the team’s transition to SharePoint, Microsoft Teams, and related collaboration tools; develop training, user guides, and quick-reference materials.
Drive adoption through hands-on user support, office hours, and feedback; identify and resolve friction points.
Configure workflows and automation, such as Power Automate, to reduce manual tracking and routing.
Apply access controls to protect export-controlled ITAR/EAR information and Controlled Unclassified Information (CUI).
Coordinate information flow across HDUSA, Hanwha Philly Shipyard, Hanwha Ocean, and program partners.
Capture lessons learned and institutional knowledge for retention as the program team grows.
Support the Program Manager and Deputy Program Manager with direct program tasking.
Track contract deliverables and CDRLs; ensure submissions meet formatting, content, and DID requirements and are submitted on time through the correct channel.
Maintain the deliverables calendar and submission log; flag upcoming due dates and gaps early.
Plan and run multi-day program reviews, coordinating agendas, attendees, presenters, briefing materials, facilities, visitor access, and action-item tracking.
Plan and coordinate shipbuilding milestone ceremonies, including keel laying, christening, and commissioning support; coordinate logistics and protocol with the customer, ship sponsor, shipyard leadership, and public affairs.
Prepare reports, briefing materials, and meeting minutes for internal leadership and the customer.
Support data collection and analysis for program status, metrics, and process improvement.