Knowledge Management Analyst

Leidos•Odenton, MD

About The Position

This position supports the DISA GSM-O II Task Number 07 (TN07) DoD Cyber Defense Command (DCDC). GSM-O II provides network operations and cyber defense support to the Defense Information Systems Agency in support of the DoD and Combatant Commands. The selected candidate executes in real time according to mission requirements and ensures authorized mission partners have visibility into and use of appropriate operational capabilities. The role supports implementation of Knowledge Management across directorates, spanning people, processes, and tools. It translates operational requirements into integrated technical solutions and helps sustain and enhance DCDC knowledge management environments. Enhancements are prioritized through the Knowledge Management Working Group under the government lead, as mutually approved by the Government Chair and working group members. The position also supports time-sensitive operational requests, battle rhythm events, Freedom of Information Act requests, and Records Management efforts, including metadata tagging, records structures, coordination with records officials, and program input.

Requirements

  • Bachelor's degree in a related discipline and 4–8 years of prior relevant education and experience; additional related years of experience may be accepted in lieu of a degree.
  • Currently possess an active DoD TS/SCI clearance and be eligible for a C/I Polygraph.
  • Exposure to a Joint Command and/or Operations Center.
  • Knowledge of and proficiency in computer and Microsoft Office applications, including Word, Excel, Access, and Outlook.
  • Strong communication and interpersonal skills, including the ability to speak clearly and effectively with customers and technical personnel in high-stress situations.
  • Understanding of key network monitoring protocols.
  • Proficiency in the Microsoft Office 365 Suite.

Nice To Haves

  • Experience with DISA and DoD Networks.

Responsibilities

  • Support implementation of Knowledge Management across directorates and across people, processes, and tools.
  • Translate operational requirements into logical, integrated technical solutions.
  • Support the government lead in establishing a Change Request schedule and assigning priorities that support improvements across the knowledge management environment.
  • Sustain and maintain DCDC knowledge management environments and implement enhancements prioritized through the Knowledge Management Working Group and mutually approved by the Government Chair and working group members.
  • Support ad hoc requests that are time-sensitive and mission-critical to the directorate.
  • Support battle rhythm events and capture meeting minutes as required, including for the Knowledge Management Working Group and KM Board.
  • Support Freedom of Information Act requests from higher headquarters or through the task management system by searching Command online pages for requested information and working with the Government lead on document release.
  • Support Records Management efforts, including developing metadata tagging efforts and structure.
  • Coordinate with the Command Records Officer or other records leads on Records Management taskers, meetings, boards, and working groups.
  • Provide input for the Records Management Program for the respective organization.
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