Business Analyst/Consultant IV

Novalink Solutions LLC•Madison, WI

About The Position

This advanced, senior-level position provides business analysis for the Bureau of Aeronautics Airport Financial Management and Airport Project Management. Under general supervision from the DOT BITS DTIM Supervisor, the analyst serves as a liaison between bureau and business stakeholders, operations teams, and technical and development teams. The role helps stakeholders understand business structure, policies, and operations and develops solutions that support strategic goals and initiatives. The analyst leads business process analysis and redefinition, identifies and documents business and technical requirements, develops use cases and user stories, and contributes to functional solution design. The position also creates wireframes or prototypes, maps data flows and processes, supports incremental solution delivery, and ensures deliverables align with requirements. It leads quality assurance and end-user testing, documents solutions, and helps develop procedures and training materials. The role performs complex work across multiple projects, provides expert consultation and guidance to business managers, and works with limited supervision.

Requirements

At least 5 years of experience creating use cases and user stories, defining requirements, and defining operational processes.
At least 5 years of experience analyzing and documenting solution components and functions.
At least 5 years of experience creating requirements documents, including functional and nonfunctional requirements.
At least 5 years of experience with end-to-end quality assurance.

Nice To Haves

Experience with SQL.

Responsibilities

Lead, facilitate, and coordinate team meetings to prioritize work requests with business leads.
Serve as the integration point between business areas, operations teams, and IT.
Develop and maintain expertise in applicable operational processes, procedures, and controls.
Work with stakeholders to understand and analyze the business case for each work effort.
Gather, validate, and document business requirements at the appropriate level of detail, including cross-functional impacts and integration needs.
Assist with functional solution design and partner with technical leads, architects, and developers to design solutions that meet requirements.
Identify opportunities for process, system, or other enhancements that mitigate operational risk or advance business goals.
Create or update workflow and procedure documentation before deployment.
Develop end-user training materials and assist with coordinating user training when needed.
Map data flows and processes, identify gaps or improvements, and document work using tools such as SQL, data flow diagrams, matrices, requirements documents, and JIRA tickets.
Develop, execute, and document user test plans; organize and oversee end-user testing and acceptance; and create end-to-end test scripts.
Support test teams, coordinate resolution of issues discovered in testing, and verify migrated data meets requirements.
Research escalated business issues and lead the creation of integrated models or workflows to address root causes.
Evaluate vendor performance, provide feedback, and resolve or escalate issues as needed.
Resolve issues and roadblocks independently, provide updates to the portfolio owner, and maintain and distribute agreed-upon work request or project metrics.
Participate in the Business Process and Analysis (BPA) Center of Excellence.