Business Analyst IV

Raymond James•Saint Petersburg, FL

1d•Hybrid

About The Position

Under limited direction, the Business Analyst IV uses specialized knowledge and skills gained through education and experience to serve as a liaison between the business community and IT, providing solutions that meet user needs. The role provides business analysis support for larger and more complex applications by analyzing and documenting business processes and translating user requirements for software development teams. It provides training, plans and monitors work, and leads others. The position leads large and/or multiple projects with significant scope and impact, works independently on difficult, broad assignments requiring originality and ingenuity, and recommends comprehensive solutions to complex problems. Results are evaluated at agreed-upon milestones. Extensive contact with internal customers is required to identify, research, analyze, and resolve complex issues. The role requires knowledge of business analysis practices, project and requirements management, business processes, investment and securities-industry concepts, and the relationship between IT and business. It uses advanced business analysis, project management, database query, quality assurance, and process-mapping tools and practices. The position is hybrid and involves travel of less than 25%.

Requirements

Minimum of a bachelor's degree, or an equivalent combination of experience, education, and/or training approved by Human Resources.
Minimum of five years of relevant work experience, or an equivalent combination of experience, education, and/or training approved by Human Resources.
Knowledge of functional, operational, and technical requirements of assigned projects.
Knowledge of risk management, issue tracking, change management, requirements gathering, and business-process analysis.
Knowledge of investment concepts and practices used in the securities industry, technology in business, and the relationship between IT and business.
Knowledge of core business competencies, including finance, management, accounting, operations, and marketing, and of the financial industry and supported business area.
Skill with advanced business analysis tools and practices, including Microsoft Office, Software Engineering Methodology, change management, MS Project, risk analysis, resource loading, critical path analysis, advanced database queries, time tracking, Use Case/UML, and QA and defect-tracking tools.
Ability to analyze business processes and derive requirements, communicate technical and business aspects of work, mentor team members, lead meetings and projects, and drive change and improvement.
Ability to provide customer service, maintain effective working relationships, follow through on customer issues, communicate progress, and escalate unresolved issues.
Ability to organize and prioritize work, meet deadlines or communicate concerns, adapt to change, solve logic problems, attend to detail, and take appropriate action in emergency situations.
Clear, concise, grammatically correct oral and written communication, including SEM documentation.

Responsibilities

Adhere to established standards and maintain currency in business analysis practices, procedures, and techniques.
Consult with users to identify, analyze, refine, and document business requirements.
Coordinate project scheduling with appropriate entities.
Develop and maintain project schedules, reports, documentation, and plans.
Develop conceptual design documents, including project definitions, alternative solutions, scope of work, functional specifications, and logical skeletons for new systems.
Follow up with internal clients about completed tasks to ensure client satisfaction.
Identify testing requirements, develop test plans and scripts, coordinate test transmissions as required, and test software.
Determine appropriate actions in emergency situations when needed to help ensure data is secure and available as soon as possible.
Prepare project proposals and project plans as needed.
Provide training and lead the work of others as required.
Review operational procedures and methods; map current business processes; define and analyze business activities; identify best practices; and recommend improvements.
Serve as a liaison between end users and software development teams, including translating requirements as a subject matter expert.
Maintain currency in analyst skills.
Perform other duties and responsibilities as assigned.