Business Analyst -Billing Operations

ComEd • Oak Brook, IL

3d

About The Position

Exelon is a Fortune 200 company with 19,000 colleagues serving over 10 million customers across six energy companies. We are committed to transforming the future of energy by delivering solutions that make communities stronger, healthier, and more resilient. We value inclusivity, creativity, safety, innovation, integrity, and community service. This role involves performing general analysis and preparing reports to support business operations, including modeling, forecasting, trending, variance analysis, and business case development. The position also monitors and coordinates activities for operational performance management and contributes to short-term and long-range business planning. Analytical and operational support will be provided to the business unit. Extended hours may be required during emergencies like storms.

Requirements

• Bachelor's degree in Business or Engineering AND 2 - 4 years related business experience, or in lieu of Bachelor's degree, a minimum of 3 - 6 years relevant business experience is required.
• General understanding of applicable standards, methods, processes and practices, business fundamentals, and performance metrics in the specific functional area supported by this position (e.g., asset management, electric or gas operations, customer service, transmission and substation, distribution system operations, regulatory and external affairs, transmission operations and planning).
• General proficiency in standard software applications (e.g., Microsoft Word, Excel, Access, PowerPoint, Project), specialized business technologies and applications (e.g., workforce management, project management, PassPort, Brio, CIS, EPS, Business Objects, SAP planning, business modeling, forecasting, voice response unit, automatic call distributors, work management, outage management) to retrieve and analyze data in support of business needs.
• Ability to provide general analysis and apply managerial accounting concepts, customer intelligence gathering, forecasting, staff planning, scheduling, analytical and statistical problem solving, financial, accounting, business and budget analysis.
• General analytical skills for project evaluation including analysis of projects with economic, financial, risk and decision analysis.
• Experience in business case development and ability to effectively present business cases to business unit leadership.
• Customer driven with good oral and written communications skills and general analytical, problem solving and project management skills.
• General knowledge of the practices, procedures and principles of performance analysis (trending, root cause and gap analysis) benchmarking and audit compliance.
• Ability to analyze organizational data and problems, interpret and recommend alternative courses of action, and implement intervention strategies to attain performance targets.

Nice To Haves

• Bachelor's degree in Business or Engineering AND 2 - 4 years related business experience, or in lieu of Bachelor's degree, a minimum of 3 - 6 years relevant business experience is required.

Responsibilities

• Support and contribute to the development of short-term and long-range business planning.
• Conduct modeling, forecasting, trending, variance analysis, business case development, and other financial and operational analysis (e.g., operational effectiveness, budget, resource, workload, workforce and capacity utilization, competitor, etc.).
• Provide statistical information to ensure the most effective utilization of personnel, equipment and/or materials for business operations.
• Monitor and coordinate activities to support operational performance management (e.g., safety, reliability, service level, productivity, etc.).
• Track, maintain, analyze and provide current information on the operation's business scorecard or key performance indicators (KPIs).
• Perform analysis of the operation's cost elements to ensure effective and efficient operations.
• Prepare and analyze detailed standard and non-standard reports.
• Develop, organize and present detailed performance reports for both internal and external use.
• Provide analytical and operational support to the business unit.

Benefits

• Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $66,400.00/Yr. – $91,300.00/Yr.
• Annual Bonus for eligible positions: 10%
• 401(k) match and annual company contribution
• Medical, dental and vision insurance
• Life and disability insurance
• Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
• Employee Assistance Program and resources for mental and emotional support
• Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
• Referral bonus program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level