Billing Operations Analyst

Amplify

1d•Remote

About The Position

The Accounts Receivable (AR) Billing Analyst will play a key role in the company's financial operations by managing all aspects of the billing cycle. This includes creating and distributing invoices and resolving billing disputes. The ideal candidate will have hands-on experience with NetSuite, a strong understanding of Salesforce, and a high proficiency in Microsoft Excel. This role requires strong attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.

Requirements

2-4 years of experience in an accounts receivable, billing, or similar financial role.
A bachelor's degree in Accounting, Finance, or related field is required.
Strong analytical and problem-solving skills.
Exceptional attention to detail and accuracy.
Excellent written and verbal communication skills.
Ability to manage multiple priorities and meet deadlines.
Microsoft Excel: Expert-level proficiency with advanced functions (pivot tables, VLOOKUP, SUMIF, etc.).
Ability to handle complex customer accounts and perform reconciliation tasks.
NetSuite: Demonstrated experience with NetSuite for billing, invoicing, and reporting is required.

Nice To Haves

Salesforce: Experience with Salesforce, particularly in a user capacity to access customer and sales information is preferred.

Responsibilities

Generate and issue accurate invoices to customers in a timely manner using NetSuite.
Process and apply customer payments, reconcile discrepancies, and support accounts receivable collections aging processes.
Work closely with the sales team to maintain billing accuracy, using Salesforce to track customer accounts and sales orders.
Reconcile billing data and reports, leveraging advanced Excel functions (e.g., pivot tables, VLOOKUPs) to analyze data and identify trends.
Communicate with the accounts receivable collections team to resolve billing inquiries, payment discrepancies, and collections issues.
Assist with month-end and year-end close processes, including preparing and analyzing financial reports related to accounts receivable.
Collaborate with other departments to improve billing processes and ensure compliance with company policies.
Maintain detailed records of tax calculations, exemption certificates, and supporting documentation.
Reconcile sales and use tax filings with sales tax charged on customer invoices.
Review customer tax exemption certificates and ensure proper documentation is current and valid.