Business Administrator, MCAPS Core, CSS

Microsoft•Redmond, WA

5d•$26 - $53

About The Position

The Business Administrator provides comprehensive executive and operational support to the SCIM General Manager and SCIM Leadership Team. The role enables effective leadership execution, organizational coordination, strategic planning, communications, calendar management, and operational excellence across the organization. It sits within Microsoft’s MCAPS-Core organization and Customer Service & Support (CSS), which focuses on delivering a seamless support experience and helping customers resolve issues quickly and securely.

Requirements

At least 2 years of administrative, business support, and/or customer service experience.
Ability to meet Microsoft, customer, and/or government security screening requirements, including passing the Microsoft Cloud Background Check upon hire or transfer and every two years thereafter.

Nice To Haves

At least 3 years of administrative, business support, or customer service experience in an environment emphasizing meeting and event scheduling, travel management, and basic administrative work.
An associate or bachelor’s degree in a relevant field, such as Business Administration, Human Resources, Marketing, Communications, Psychology, or Sociology, or equivalent experience.
At least 2 years of experience reviewing and managing administrative budgets, such as budgets for events, morale, travel, or training.

Responsibilities

Manage executive calendars, meeting logistics, rhythm of business, and travel planning; support decision-making and align leaders’ time with business priorities and organizational needs.
Coordinate communication and collaboration across executives, business partners, and stakeholders.
Manage complex projects, events, and operational initiatives, including process improvements, risk management, accountability, and successful execution.
Oversee budgets, expenses, procurement, headcount management, recruiting, onboarding and offboarding, space planning, and vendor relationships.
Support compliance, operational efficiency, and effective resource utilization.
Mentor and lead Business Support professionals, foster team culture and engagement, and share best practices.
Represent leadership and Microsoft’s values and act as a trusted advisor supporting organizational effectiveness and leadership success.