Business Administration Manager
About The Position
New River Trail State Park is hiring a Business Administration Manager to oversee enterprise, concession, and rental management, including gift shops, equipment rentals, livery operations, merchandise sales, and the contract and operations of the Inn at Foster Falls. The role provides daily park operations management and supports business administration, finances, visitor experience, volunteers, personnel, and community relations. The manager leads business and marketing initiatives and helps ensure continuity of operations and adherence to park and division goals when the Park Manager is absent.
Requirements
- Experience coaching, developing, scheduling, evaluating, disciplining, and managing personnel.
- Experience in retail management, including product selection, pricing, presentation, inventory management, point-of-sale systems, and sales analysis.
- Experience managing property, including grounds, housekeeping, building and facility maintenance, and rental equipment.
- Experience managing contracts and contractual services.
- Experience and understanding of managing visitor expectations and experiences.
- A valid driver’s license is required to operate a state or personal vehicle for official agency business.
- Satisfactory completion of a background check, including a criminal history record check, is required for employment in Virginia State Parks.
- Ability to work a varied schedule, including weekends and holidays, and serve on call as needed, responding to calls outside scheduled hours within a prescribed timeframe.
- May be required to travel occasionally in-state and overnight.
Nice To Haves
- Experience managing volunteer groups such as Friends Groups.
- Experience planning, evaluating, and managing business plans for retail and rental equipment services.
- Experience in marketing, social media, websites, and community events.
- Experience in purchasing, auditing processes and sales, and revenue projections.
- Experience in budgeting.
Responsibilities
- Manage daily park operations, including maintenance, rentals and concessions, special events, merchandise and retail, and day-use areas.
- Assist with park business administration, finances, visitor experience, volunteers, personnel, and community relations.
- Lead business and marketing initiatives.
- Assist with procurement, budgeting, developing and delivering staff training, community engagement, and other assigned duties.
- Maintain continuity of operations and adherence to park and division goals and objectives in the Park Manager’s absence.
- Manage enterprise, concession, and rental operations, including gift shops, equipment rentals, livery operations, and merchandise sales.
- Manage the contract and operations for the Inn at Foster Falls.
Benefits
- Paid leave.
- A minimum of 13 paid state holidays per year.
- Medical, dental, vision, and life insurance.
- Retirement plans, including a 401a Cash Match and 457 Deferred Compensation Plan for classified positions; VaLORS is available for law enforcement positions.
- Federally recognized Public Service Loan Forgiveness employer.
- Free parking and admission to all Virginia State Parks.
- Overnight stay discounts for eligible DCR classified, retired, and wage staff after six months of service, including specified free camping and discounted cabin stays.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
