Bus Person

DRIFTWOOD HOSPITALITY MANAGEMENT•Houston, TX

5d•Onsite

About The Position

The Bus Person clears and resets tables and assists food servers while providing courteous, professional, and efficient service to guests. Duties include preparing tables, maintaining restaurant and service-station cleanliness and supplies, serving beverages, bread, and butter, transporting used tableware, and helping servers deliver orders and pre-bus tables. The role also includes following hotel health, safety, security, and emergency procedures; maintaining a neat and well-groomed appearance; and performing other related duties as requested. The hotel operates 24 hours a day, seven days a week, so shift days, start times, and weekly hours may vary.

Requirements

Knowledge of state, federal, and corporate liquor regulations concerning service to minors and intoxicated guests.
Hold a current Food Handler Card or be in the process of becoming certified.
Basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette.
Knowledge of appropriate table settings and service ware.
Basic English-language ability sufficient to understand customer inquiries and communicate simple instructions.
Ability to understand and apply written product-labeling instructions for safe use of products and processes.
Ability to transport up to 50 pounds through a crowded room continuously throughout a shift.
Ability to lift up to 50 pounds and move or push goods on a hand cart or truck weighing up to 100 pounds.
Ability to stand and walk constantly and to twist, bend, stoop, reach, talk, hear, see, and smile frequently.

Responsibilities

Quickly clear dirty table settings and prepare tables for resetting.
Consistently reset service ware according to prescribed standards.
Maintain restaurant cleanliness in accordance with hotel and health department standards.
Maintain clean, stocked service stations and the necessary supplies for meal periods.
Serve guests beverages, bread, and butter, and replenish them as needed.
Transport dirty tableware from the dining room to the dishwashing area.
Perform assigned general cleaning tasks using standard hotel cleaning products.
Fold napkins and roll silverware throughout the day to maintain adequate supplies.
Stock and maintain service stations before, during, and after each shift.
Assist servers with order delivery and pre-bus tables.
Respond to unexpected spills and special guest requests to support guest satisfaction.
Follow company policies and safety, security, fire prevention, and emergency procedures; use protective equipment and report unsafe conditions, accidents, injuries, near-misses, and property damage or loss.
Maintain a neat, clean, and well-groomed appearance.
Assist other restaurant personnel and perform related duties as requested by a supervisor or manager.