Bus Driver

Linn County • Linn County LIFTS, IA

9d

About The Position

LIFTS bus drivers provide reliable and safe door-to-door transportation services to elderly individuals, people with disabilities, and other qualified passengers in the Linn County community. The role supports customers’ independence, autonomy, health, and well-being. Drivers operate county vans or buses on scheduled and demand-response routes, assist passengers throughout their trips, and help provide a safe, comfortable, and supportive ride experience. They also inspect and clean vehicles, coordinate with dispatch, and record ridership and vehicle maintenance information.

Requirements

• High school diploma or equivalent.
• One year of experience in paid driving, customer service, or human services.
• Valid State of Iowa Driver's License.

Nice To Haves

• Experience driving trucks, vans, or buses is strongly preferred.

Responsibilities

• Safely drive a county-operated van or bus on scheduled or demand-response routes in urban and rural areas.
• Assist passengers with boarding and disembarking, including operating wheelchair lifts and securing mobility devices.
• Provide door-to-door support, including walking clients to and from their homes or destinations and carrying groceries or packages when needed.
• Confirm trip destinations and assist with fare collection or token processing.
• Engage passengers in conversation to reduce isolation and provide a supportive, friendly ride experience.
• Conduct daily pre-trip inspections and report issues to ensure vehicle safety and compliance.
• Stay in contact with dispatch by radio or mobile communication for schedule updates and emergencies.
• Clean and maintain vehicle interiors and exteriors, including windows, floors, and securement equipment.
• Assist with emergency response and evacuation under the guidance of emergency management officials.
• Record ridership and vehicle maintenance data, including fuel usage, and participate in schedule review and conflict resolution with dispatch staff.
• Know the products personally produced and their customers, listen to the “Voice of the Customer,” and close gaps between customer expectations and experience whenever possible.
• Perform other related duties as assigned.

Benefits

• Competitive wages with annual pay increases and annual cost-of-living increases, depending on budget.
• Access to medical, dental, vision, short- and long-term disability, and supplemental life insurance.
• Iowa Public Employee's Retirement Pension Plan (IPERS).
• Wellness program offering eligible employees a credit on insurance premiums.
• Free on-site fitness centers.
• 12 paid holidays per year.
• Training and professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED