Bus Attendant

Marriott•Sacramento, CA

About The Position

Provide professional, courteous, and efficient food and beverage service to guests. The role includes cleaning and setting tables, performing general food-service cleaning and setup, serving water, bread, and coffee, and greeting guests by name when possible. The Bus Attendant stacks trays safely and efficiently, completes closing duties, and sets up, stocks, and maintains work areas. Duties also include inspecting china, glassware, and silverware for cleanliness and presentation and maintaining clean work areas throughout the day using clean-as-you-go practices and applicable health and safety standards. The position requires following company, safety, and security policies; reporting accidents, injuries, and unsafe conditions; and completing required safety training and certifications. The attendant maintains a clean and professional appearance, protects confidential information and company assets, welcomes guests, communicates professionally, and builds positive working relationships with coworkers. The role also requires meeting quality standards and performing other reasonable duties requested by supervisors.

Requirements

  • High school diploma or G.E.D. equivalent is preferred.
  • No related work experience is required.
  • No supervisory experience is required.
  • No license or certification is required.
  • Ability to read and visually verify information in a variety of formats, including small print.
  • Ability to stand, sit, or walk for an extended period or an entire work shift.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
  • Ability to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Ability to move over sloping, uneven, or slippery surfaces and up and down stairs or service ramps.
  • Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Nice To Haves

  • High school diploma or G.E.D. equivalent.

Responsibilities

  • Provide professional, courteous, and efficient food and beverage service to guests.
  • Clean and set up tables and perform general food-service cleaning and setup.
  • Serve water, bread, and coffee, and greet guests by name whenever possible.
  • Stack trays properly for efficient unloading and follow safety standards.
  • Complete closing duties, including storing reusable goods, breaking down and cleaning equipment and areas, returning equipment, locking refrigerators and doors, restocking items, turning off lights, and completing the daily cleaning checklist.
  • Set up, stock, and maintain work areas.
  • Inspect china, glassware, and silverware for cleanliness and presentation before use.
  • Maintain clean work areas throughout the day using clean-as-you-go procedures and cleaning practices that meet health and safety standards.
  • Follow company, safety, and security policies and procedures; report accidents, injuries, and unsafe work conditions; and complete safety training and certifications.
  • Maintain a clean and professional uniform and personal appearance, protect confidential information, and safeguard company assets.
  • Welcome and acknowledge guests according to company standards and communicate using clear, professional language and appropriate telephone etiquette.
  • Develop and maintain positive working relationships, support team goals, and listen and respond appropriately to coworkers' concerns.
  • Ensure adherence to quality expectations and standards.
  • Perform other reasonable job duties as requested by supervisors.
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