Building Services Supervisor

The University of Memphis•Memphis, TN

17h•Onsite

About The Position

The Building Services Supervisor provides first-line oversight and guidance to operational activities for an assigned group of employees. The supervisor directs day-to-day activities, monitors employee performance, and may be authorized to make employment-related decisions for employees in the department. The role oversees staffing, training, supplies and equipment, work assignments, building security, client concerns, inspections, repairs, work orders, reporting, and compliance with department and university policies and safety requirements. This is a readvertisement; current applicants need not reapply.

Requirements

High school diploma or GED.
Two years of supervisory experience.
At least one year of custodial experience.
Must possess and maintain a valid driver's license.

Responsibilities

Serve as a front-line supervisor and direct day-to-day activities.
Ensure staffing needs for assigned buildings and analyze workloads based on demand and peak seasons.
Monitor and assess job performance to ensure standards are met; hold staff meetings, provide feedback and coaching, and respond to employee concerns.
Train and onboard new hires, including setting expectations, assigning job shadowing, and providing regular feedback during onboarding.
Train staff on cleaning procedures, products, and equipment.
Participate in recruitment as positions become available.
Manage daily equipment and inventory controls, ensure appropriate supplies are available for each building, secure supplies and equipment, and maintain cleaning equipment in proper working condition.
Assign building keys to staff and ensure buildings are secured daily.
Compile and manage reports on inventory, performance-standard enhancements, and work assignments; submit daily shift reports and provide management reports on employee performance, training, and attendance.
Meet with building clients to identify cleaning issues and ongoing expectations.
Perform routine inspections and adjust work assignments to meet building needs and demands.
Report minor repairs completed by the team to management and report required major repairs to work control.
Issue, track, verify, and close work orders for the assigned area and department.
Maintain compliance with and enforce department and university policies, procedures, safety regulations, and guidelines; ensure safe work practices are followed.
Stay current on specialized cleaning, including fogging and sanitizing buildings during pandemics or disasters, as specified by OSHA, as needed.
Perform other duties as assigned.