Building Supervisor

Batavia Park District•Batavia, IL

13d•Onsite

About The Position

The Building Supervisor is responsible for the security of the buildings (Civic Center, Callahan Community Center and Eastside Community Center) during after hours programming which includes the opening and closing procedures, assisting with rentals, and customer service of patrons participating in programming.

Requirements

High School diploma or equivalent.
Decision-making and problem-solving skills
Ability to communicate with the public
Aptitude to deal with the public in stressful situations
Capable of functioning independently
Understand and anticipate customer’s needs as well as support a customer service environment
Ability to portray a professional image of the District

Nice To Haves

Previous experience in customer service is preferred.

Responsibilities

Responsible for the security of the building including opening and closing procedures and securing facility at the end of closing shift.
Utilize RecTrac to be aware of current and upcoming evening activities and programs.
Responsible for hourly facility walk-thru security checks, check all doors and windows. At the Eastside Community Center, check to make sure ovens and stove are off.
Proactive monitoring of the facility including monitoring all programs, and rentals.
Always to be identified as a Park District employee. (ie. staff shirt and/or name badge).
Greet guests, answer patrons’ questions and show rental areas providing exceptional customer service at all times.
Enforce rules, policies, and regulations governing the conduct of patrons.
Secure and organize all recreation equipment, supplies including tables and chairs necessary for programs, and rentals.
Physical set up and take down of mats, tables, chairs, and pickleball nets as needed.
Process program, facility, and pass registrations via cash, check, or credit card.
Responsible for all patrons accurately completing “Open Gym” type waivers.
Notify Facilities Supervisor of any changes, problems, or emergencies.
Perform all jobs and tasks within guidelines and rules of District’s safety program.