Building Automation Service Specialist - entry level

Siemens•Cambridge, MA

1d•$52,362 - $89,764•Onsite

About The Position

Siemens is hiring an entry-level Building Automation Service Specialist to perform assigned service work on automation systems at a single site in Cambridge, Massachusetts. The work includes service agreement maintenance, projects, and on-call time-and-material service. The specialist responds to emergency calls during scheduled hours and after hours as assigned, and interacts regularly with customers to support energy savings, cost efficiency, and sustainability. The role involves executing digitalization and standard service strategies, coordinating with internal service teams, following safety and operating requirements, and maintaining service records and equipment. The position requires on-call rotation and overtime when needed, with off-site training based in Buffalo Grove, Illinois, and virtual training. Siemens describes the role as permanent and full-time, with office/site-only work. The posted annual pay range is $52,362–$89,764, with the actual offer depending on factors including experience, skills, qualifications, budget, and geographic premium.

Requirements

At least 1 year of experience servicing, maintaining, troubleshooting, or commissioning electronic control systems, HVAC equipment, building automation systems, or related electromechanical systems.
Demonstrated experience with electromechanical systems through employment, military service, technical training, or education, including use of personal computers, software applications, and electronic diagnostic equipment such as multimeters.
Ability and willingness to work in varied conditions and locations, including on ladders, scaffolds, and high-lift equipment, in ducts, crawl spaces, roofs, basements, and above ceilings.
Ability and willingness to use hand tools, a laptop, email, a smartphone, and a tablet, and to carry and move equipment and tools weighing up to 75 pounds unassisted.
Experience with Microsoft Office, including Word, Excel, and Outlook.
Ability and willingness to work overtime when needed.
At least 18 years of age and possession of a valid driver's license with limited violations; must meet eligibility requirements for Siemens' fleet vehicle program.
Legally authorized to work in the United States on a continual and permanent basis without company sponsorship.
High school diploma or state-recognized GED.

Nice To Haves

At least 3 years of experience installing and servicing electronic control or HVAC equipment.
Knowledge of building automation systems, PLCs, HVAC, electrical concepts, network diagnostics, and building operations.
Engineering and programming background in PLC or BMS.
Knowledge of building system communication protocols such as BACnet, Modbus, and TCP/IP.
Specialized skills training or certification.

Responsibilities

Execute digitalization and standard service operations strategies.
Coordinate with Service Sales, Client Service Managers, Service Coordinators, and RAM Digital Service Center personnel.
Follow Siemens and customer safety requirements, complete assigned training, and comply with mandatory policies, procedures, and standards.
Coordinate with contractors at job sites as needed and maintain tools and test equipment.
Participate in after-hours on-call rotation and respond to assigned emergency and on-site service calls.
Perform directed repairs on automation systems.
Complete service ticket documentation and maintain preventive maintenance schedules.
Document services accurately and generate reports using Siemens tools.
Instruct customer personnel on proper system operation and assist with training.
Identify and report system discrepancies, suggest upgrade opportunities, and assist with pricing repairs and upgrades to existing agreements as needed.
Perform system checkout and startup on projects.
Work overtime when needed, including extended hours to meet commitments associated with compressed schedules.
Participate in job-site final walks and/or final completion for systems-to-service turnover on assigned jobs.
Perform other duties as assigned.