Senior Building Automation Service Specialist

Siemens•Chantilly, VA

19h•$70,453 - $120,777•Onsite

About The Position

The Senior Building Automation Service Specialist performs assigned service tasks on building automation systems, including service agreement maintenance, projects, and on-call time-and-material service. The role supports Siemens’ Chantilly, Virginia branch and customers throughout greater Northern Virginia. The specialist responds to emergency service calls during scheduled hours and after hours as needed, and serves as a customer-facing representative who helps customers improve energy efficiency, reduce costs, and support sustainability. The position executes digitalization and standard service operations strategies, collaborates with internal service teams, follows Siemens and customer safety requirements, maintains tools and test equipment, and completes required training. It includes preventive maintenance, repairs, system checkout and startup, service documentation and reporting, customer instruction and training, identifying deficiencies and upgrade opportunities, and supporting system turnover. The role requires on-call rotation, overtime as needed, and minimal overnight travel. Siemens lists the position as full-time, permanent, and office/site only.

Requirements

At least 3 years of experience performing preventive maintenance and diagnostics of building automation systems.
On-the-job experience with open protocols such as BACnet and Modbus, and TCP/IP Ethernet and networking.
On-the-job experience with engineering concepts, programming, job startup and checkout, and troubleshooting.
Ability and willingness to work in varied circumstances, including climbing ladders, scaffolds, and high-lift equipment and working in ducts, crawl spaces, roofs, basements, above ceilings, and other conditions.
Ability to use hand tools, a laptop, email, a smartphone, and a tablet, and to carry and move equipment and tools weighing up to 75 pounds unassisted.
Experience with Microsoft Office, including Word, Excel, and Outlook.
Ability and willingness to work overtime and on-call as needed.
Verbal and written communication skills in English.
At least 18 years of age and a valid driver's license with limited violations; must meet eligibility requirements for Siemens' fleet vehicle program.
Legally authorized to work in the United States on a continual and permanent basis without company sponsorship.

Nice To Haves

High school diploma or state-recognized GED.
Specialized skill training or certification.
At least 1 year of experience installing and servicing electronic control or HVAC equipment.
Demonstrated knowledge of building automation systems, PLCs, HVAC, electrical concepts, and building operations.
Engineering and programming background in PLC or BMS.

Responsibilities

Execute digitalization and standard service operations strategies.
Work with Service Sales, Client Service Managers, Service Coordinators, and RAM Digital Service Center personnel.
Follow Siemens and customer safety requirements and complete assigned training.
Follow mandatory policies, procedures, and standards; coordinate with contractors on job sites as needed; and maintain tools and test equipment.
Participate in after-hours on-call rotation and respond to assigned emergency and on-site service calls.
Perform repairs as directed on automation system types.
Complete service ticket documentation according to policy and maintain preventive maintenance schedules.
Maintain accurate service documentation and generate reports using Siemens tools.
Instruct customer personnel on proper system operation and assist with training.
Identify and report system discrepancies, suggest upgrade opportunities, and assist with pricing repairs and upgrades to existing agreements as needed.
Perform system checkout and startup on projects.
Participate in job-site final walks and system-to-service turnover completion for assigned jobs.
Develop working relationships with internal and external customers, identify needs, and resolve issues.
Work overtime as needed to meet commitments, including extended hours when required by compressed-schedule performance.
Work rotational on-call and minimal overnight travel as required.
Use Siemens technology and devices, work remotely, identify and quote deficiency repairs, and manage deadlines.
Perform other duties as assigned.