Building Automation Service Specialist

Siemens•Birmingham, AL

2d•$43,610 - $74,761•Onsite

About The Position

This role supports our Pelham, AL branch location, which serves customers throughout the greater Pelham, AL area. Here at Siemens, we take pride in enabling sustainable progress through technology. We do this by empowering customers by combining the real and digital worlds. We are improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Our Smart Buildings help to create efficient, safe, adaptable, and responsible environments. Our aim isn’t just about improving buildings; it’s about creating perfect places that improve people’s lives. Transform the everyday with us! Our Service Specialists perform assigned tasks on building automation systems. Tasks include service agreement maintenance, projects, and on-call (time and material) service. Responds to emergency service calls as directed during regularly scheduled hours and after hours as needed. Our Service Specialists are the face of Siemens, and your expertise and regular interaction with the customer will help them save energy and money, as well as create a more sustainable future for our environment.

Requirements

Electro-mechanical experience (either in a previous role or through education) and user PC/software skill
Must be able and willing to use laptop, email, smartphone, and tablet
Experience with Microsoft Office (Word, Excel, and Outlook)
Ability and willingness to work overtime when needed
Legally authorized to work in the United States on a continual and permanent basis without company sponsorship

Nice To Haves

1+ years of experience servicing electronic control or HVAC equipment
High school diploma or state-recognized GED
Specialized skill training/certification
1+ years of experience installing and servicing electronic control or HVAC equipment
Knowledge of building automation systems, PLCs, HVAC, electrical concepts, and building operations
Engineering and programming (PLC or BMS) background
Knowledge of building system communication protocols (BACnet, Modbus, TCP/IP)

Responsibilities

Execute digitalization and standard service operations strategies
Work with multiple internal service team members including Service Sales, Client Service Managers, Service Coordinators, and RAM Digital Service Center personnel
Follow safety requirements as outlined by Siemens and customers and successfully completes assigned training as outlined in the training path
Follow mandatory policies, procedures, and standards, may coordinate with contractors on job sites, maintains tools and test equipment
Support after hours during on-call rotation, responds to service calls (emergency and on-site) as assigned. Performs repairs as directed on all automation system types
Be responsible for completing service ticket documentation per the policy, follow and maintain preventive maintenance schedules
Maintain complete and accurate documentation of services performed and generates reports within Siemens tools
Provide instructions to customer personnel regarding proper system operations and assists with training
Identify and reports system discrepancies, suggests system upgrade opportunities, and may assist in pricing of repairs and upgrades to existing agreement and performs system checkout and startup on projects
Work overtime when needed (Compressed schedule performance can be a factor and will require extended hours to meet commitments)
Work rotational on-call and/or minimal overnight travel
Participate in job site final walk and/or final completion for systems-to-service turnover on assigned jobs performs other duties as assigned