Budtender

PharmaCann • Rosemont, CA

2d

About The Position

The Budtender creates a world-class customer experience and promotes a positive, customer-service-oriented, compliant work environment at a PharmaCann retail location. The role executes hospitality initiatives, company policies and procedures, operational objectives, visual standards, and sales and marketing objectives. The Budtender helps customers become educated about cannabis and products while maintaining compliance with applicable laws and regulations. Starting pay is $18 per hour.

The role may also assist with other operational functions, including the call center, inventory, outreach, security, delivery acceptance, delivery, and visual merchandising. Depending on the state or location, a current driver’s license and a good driving record may be required. The position involves variable temperature-controlled environments and physical activity, including standing, walking, bending, extended reaching, and lifting up to 50 pounds.

Requirements

• At least 21 years of age, or the age required by state regulations.
• High school diploma or equivalent.
• At least 2 years of customer-service experience in a fast-paced retail environment.
• Strong analytical skills to assess data, facts, and figures.
• Intermediate-level math skills.
• Proven ability to accurately manage a register.
• Strong customer-service skills.
• Strong attention to detail and ability to resolve problems calmly, professionally, and courteously.
• Strong computer-based skills.
• Dynamic interpersonal and communication skills.
• Business-minded personality.
• Highly self-motivated and ethical.
• Where required by state or location: valid driver’s license, good driving record, and ability to pass a Motor Vehicle Record background check.
• Ability to work weekends and holidays on a rotating basis and overtime according to business needs.
• Must remove jewelry and other potential contaminants, including false nails, nail polish, and false eyelashes, when working in processing or production areas.
• Ability to perform physical duties including standing, walking, bending, extended reaching, and lifting up to 50 pounds.

Responsibilities

• Meet and exceed personal sales-volume and KPI goals.
• Support the company’s business and adapt to change in the retail model.
• Contribute to the hospitality program as an authentic, confident self-leader.
• Drive repeat business through local networking, customer data capture, patient confidence, and loyalty.
• Maintain current knowledge of products, the industry, cannabis laws, and regulations.
• Answer customer questions and provide information about products and their use.
• Deliver high customer-experience standards through engagement, sales techniques, and product knowledge.
• Accurately use the PharmaCann Point of Sale system and process customer transactions.
• Follow dispensary, safety, security, and legal protocols and requirements.
• Work flexible schedules that may include weekends, evenings, and holidays.
• Maintain a clean and organized point-of-sale area.
• Assist with other assigned duties and operational functions, including call center, inventory, outreach, security, delivery acceptance, delivery, and visual merchandising.
• Project a positive image of the organization and embody PharmaCann’s culture, values, purpose, goals, and objectives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED