Budtender (Trail Guide) - Part-Time (Weekends: Fri-Sun)

Smith Farms North•West Crow Wing, MN
•Onsite

About The Position

Smith Farms North is a vertically integrated microbusiness in Minnesota's Northwoods that cultivates premium cannabis flower, produces solventless products, and operates the Trailhead Cannabis Company retail storefront. The company describes its work as combining agriculture, manufacturing, and retail, with an emphasis on craft, compliance, and a welcoming customer experience. The Budtender guides guests through their in-store experience by providing product education and transaction support while maintaining a warm, compliant, and respectful atmosphere. The role emphasizes service, pace, and reliability. The company is seeking part-time Budtenders willing to work up to 30 hours per week, primarily Friday through Sunday.

Requirements

  • Must be at least 21 years old.
  • Must pass the required state background check and applicable background requirements for cannabis retail employment.
  • Strong communication skills and the ability to work quickly and remain calm under pressure.
  • Comfort with technology, cash handling, and shift-based teamwork.
  • Willingness to learn about cannabis and products.
  • Reliability and punctuality.
  • Respect for rules and compliance requirements.

Nice To Haves

  • Prior retail, hospitality, or other customer-facing experience.
  • Interest in cannabis.

Responsibilities

  • Greet customers, check identification, and create a welcoming atmosphere for visitors.
  • Help guests select products based on their needs, preferences, and legal eligibility.
  • Answer customer questions accurately and respectfully, adapting to different levels of product knowledge.
  • Stay current on product offerings, effects, formats, and usage guidance, and provide clear, factual education.
  • Use a point-of-sale system such as Cova or Dutchie to complete transactions accurately.
  • Apply discounts, taxes, loyalty rewards, and bag limits correctly.
  • Handle cash and debit transactions accurately and securely.
  • Pack and label products according to company and state rules.
  • Verify age and quantity limits before every transaction.
  • Follow standard operating procedures for returns, packaging, and inventory movement.
  • Maintain a clean, safe, and professional environment throughout the shift.
  • Report product issues, compliance concerns, or customer incidents to the supervisor.
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