Budtender FT

PharmaCann•Wapakoneta, OH

About The Position

The Budtender creates a world-class customer experience and promotes a positive, customer service-oriented, compliant environment. The role executes initiatives to achieve hospitality goals at a PharmaCann retail location, follows company policies and procedures, supports operational objectives, and carries out visual presentation, product, sales, and marketing standards. Budtenders should be passionate about helping people become educated about cannabis. The position is paid $16 per hour. It requires flexible scheduling, including weekends, evenings, and holidays, and may involve assisting with other operational functions such as the call center, inventory, outreach, security, delivery acceptance, delivery, and visual merchandising. Depending on state and location, a current driver’s license and good driving record may be required.

Requirements

Must be at least 21 years old, or meet the age required by state regulations.
High school diploma or equivalent is required.
At least 2 years of customer service experience in a fast-paced retail environment.
Strong analytical skills for assessing data, facts, and figures.
Intermediate-level math skills.
Proven ability and experience accurately managing a register.
Exceptional customer service skills.
Strong attention to detail and ability to solve problems calmly, professionally, and courteously.
Strong computer-based skills.
Dynamic interpersonal and communication skills.
Business-minded personality.
Highly self-motivated and ethical.
Valid driver’s license and ability to pass a Motor Vehicle Record background check where required by the state.
Ability to work weekends and holidays on a rotating schedule and overtime according to business needs.
Ability to comply with restrictions on jewelry, piercings, false nails, nail polish, false eyelashes, and other potential contaminants in processing or production areas.
Ability to stand, walk, bend, work with hands and arms extended horizontally or overhead for long periods, lift up to 50 pounds, carry product totes, push carts, and move or adjust process equipment.
Ability to work in varying temperature-controlled environments.

Responsibilities

Meet and exceed personal sales volume and KPI goals.
Contribute to building the business, embrace change, and help disrupt the traditional retail model.
Support the hospitality program as an authentic, confident self-leader.
Drive repeat business through local networking, customer data capture, patient confidence, and loyalty building.
Maintain current knowledge of products, the cannabis industry, laws, and regulations.
Answer customer questions and explain products and their usage.
Deliver a high-quality customer experience through strong engagement, sales techniques, and product knowledge.
Accurately use PharmaCann’s Point of Sale system and process customer and register transactions with attention to detail.
Follow dispensary protocols, including safety protocols, and comply with security, safety, and legal requirements.
Accommodate flexible schedules, including weekends, evenings, and holidays.
Keep the point-of-sale area clean and organized.
Assist with other assigned duties and operational functions, which may include call center, inventory, outreach, security, delivery acceptance, delivery, and visual merchandising.
Where required by state or location, maintain a current driver’s license and good driving record.
Project a positive image of the organization to employees, customers, the industry, and the community.
Embody PharmaCann’s culture, values, purpose, goals, and key objectives.