Budtender (Temporary)

Ayr Wellness • Reno, NV

11d

About The Position

The Budtender provides customers with an extraordinary dispensary experience through meaningful interaction, knowledgeable answers, and personalized guidance about the potential benefits of the cannabis products offered. The role fosters a compassionate, genuine, respectful, and inclusive environment, and supports store management with store activities and operations while following company policies, procedures, and operational guidelines.

Budtenders fulfill customer orders using point-of-sale and inventory tracking systems, help maintain a clean, stocked, safe, and guest-ready store, and contribute to daily and team sales targets. They also support compliance with applicable regulatory requirements and help create a positive work environment. This is a temporary position.

Requirements

• Must be at least 21 years of age.
• Must be able to pass background checks required by the state cannabis agency.
• Must be available to work a retail schedule that includes nights and weekends.
• Prior customer service experience in hospitality, pharmacy, customer service, or a retail environment.
• Must stay current with and adhere to all policies and regulations of the state cannabis agency.
• Must maintain regular and punctual attendance.
• High school diploma or GED required.
• 1–3 years of experience working in retail or another customer service position.

Nice To Haves

• Cannabis experience is a plus.

Responsibilities

• Provide product knowledge, expertise, guidance, and a personalized experience to each customer, including explaining potential product benefits.
• Resolve customer questions and concerns promptly and completely, and promptly communicate requests or unresolved concerns to management.
• Accurately receive, coordinate, and fulfill customer orders using point-of-sale and inventory tracking systems in compliance with company, local, and state policies.
• Adapt to changing sales volume, pursue continued learning, create an engaging environment, and help keep the dispensary stocked, clean, tidy, and operational.
• Meet or exceed daily sales metrics and individual and team sales targets by following the customer experience selling cycle and providing tailored product suggestions.
• Assist management in ensuring procedures reflect regulatory and compliance standards.
• Foster a positive work environment and treat everyone with dignity and respect.
• Perform other duties as assigned by the Manager and/or Store Lead.
• Keep all areas of the store, including restrooms, consistently clean, safe, and guest-ready.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED