Budtender- New Buffalo

Mint Cannabis•New Buffalo, MI

About The Position

The Budtender delivers an exceptional guest experience through personalized cannabis recommendations, product education, and outstanding customer service. The role supports daily dispensary operations by assisting guests, processing transactions, maintaining compliance with Michigan cannabis regulations, and contributing to a welcoming, efficient, and professional retail environment. The work is fast-paced and energetic, with busy rushes and common wait times and long lines during peak hours. The environment can be loud.

Requirements

  • At least 6 months of experience in the cannabis industry.
  • Cash handling experience.
  • Customer service experience.
  • Must be at least 21 years of age.
  • Must pass a background check.

Nice To Haves

  • Cannabis product knowledge.

Responsibilities

  • Greet customers, listen to their needs, and make personalized recommendations.
  • Explain differences between cannabis product types, such as flower, edibles, and concentrates, and how to use them safely.
  • Check identification to verify legal age, adhere to purchase limits, and follow state and local laws.
  • Process transactions using a point-of-sale (POS) system and handle cash accurately.
  • Assist with daily cleaning, stock shelves, and maintain accurate product inventory.
  • Improve personal average order value (AOV) month over month.
  • Improve personal units per transaction (UPT) month over month.
  • Improve average daily sales month over month.
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