Budtender - Madison

Mint Cannabis•Madison, FL

About The Position

The Budtender delivers an exceptional guest experience by providing personalized cannabis recommendations, product education, and outstanding customer service. The role supports the dispensary’s day-to-day operations by assisting guests, processing transactions, maintaining compliance with Florida cannabis regulations, and contributing to a welcoming, efficient, and professional retail environment. The work environment can be loud, fast-paced, and energetic. The retail floor features specialized product displays, including flower, edibles, and concentrates. Staff must adapt to busy rushes, as wait times and long lines are common during peak hours.

Requirements

  • At least 6 months of experience in the cannabis industry.
  • Cash-handling experience.
  • Customer-service experience.
  • Must be 21 or older.

Nice To Haves

  • Product knowledge is preferred but not required.

Responsibilities

  • Greet customers, listen to their needs, and make personalized recommendations.
  • Explain differences between cannabis types, such as flower, edibles, and concentrates, and explain how to use products safely.
  • Check IDs to verify legal age, adhere to purchase limits, and follow state and local laws.
  • Process transactions using a point-of-sale (POS) system and handle cash accurately.
  • Assist with daily cleaning, stock shelves, and maintain accurate product inventory.
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