Budtender (Part Time)

RISE Personal Care Specialists are responsible for providing personalized and knowledgeable assistance to patients in a retail environment. They utilize their expertise in products and consumption methods to recommend suitable regimens for each patient's specific needs. The Personal Care Specialist ensures the sales floor is well-stocked and maintains the store's presence. They also play an active role in patient education and are responsible for various tasks such as cash handling, verification of paperwork, and maintaining the Point of Sale system. The ideal candidate should have excellent customer service skills and a desire to continuously learn about cannabis and its therapeutic benefits.

• Assist patients in a customer-facing, intimate retail environment
• Utilize product and consumption-method knowledge to successfully recommend a safe and effective regimen suited to each patient’s specific needs
• Ensure sales floor is properly stocked and presence of the store is well maintained
• Own responsibility for remaining up-to-date with product knowledge
• Play an active part in patient education on products, methods of consumption, and safety as part of patient interaction
• Complete duties assigned during scheduled shift including:
• Correct cash handling and discount application
• Verification of proper paperwork, documentation and ID for patients
• Accurate use and maintenance of the Point of Sale (POS) system; accurate and timely data entry of patient profiles in both the POS system and the state's electronic verification system
• Maintenance of hard copy files (when required)
• Assist in verifying order deliveries for accuracy
• Security measures and safety compliance
• Maintain visitor log
• Provide necessary support to management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints
• Promote a work environment that is positive, communicative, patient-oriented, and compliant

• 1+ year of customer service experience; preference for candidates with specialty, customer-facing retail experience
• Consistent demonstration of excellent customer service skills
• Previous experience with POS systems
• Desire to continuously learn (more) about cannabis, cannabinoids and the endocannabinoid system, GTI products, and cannabis therapies – previous knowledge a HUGE plus!
• Ability to listen well and effectively communicate, both verbal

• Positive work environment
• Excellent customer service skills
• Opportunity to learn about cannabis and related therapies
• Ability to effectively communicate with various audiences
• Use of standard office equipment and software
• Understanding of applicable laws and regulations
• Opportunity to work in the cannabis industry
• Ability to lift and carry up to 30 pounds (100 pounds with assistance)
• Opportunity to work in varying weather conditions