Brokerage Sales Representative

Hub Group • Oak Brook, IL

2d • $50,000 - $65,000

About The Position

The Brokerage Sales Representative owns and grows a brokerage book of business within Hub Group. The role covers the full customer lifecycle, from prospecting and bringing in new brokerage business through customer service and delivery. The representative is accountable for exceeding customer expectations and delivering a superior product in a fast-paced, dynamic environment.

This is a full-time, W-2 position. Hub Group is unable to provide sponsorship at this time.

Requirements

• At least 1 year of B2B sales, retail sales, or service experience is preferred, including recommending products or services to consumers based on identified needs.
• Ability to work autonomously and manage accounts end to end.
• Excellent communication, listening, presentation, and customer service skills.
• Motivation to earn incentives and grow a book of business.
• Resilience while building business over time and conducting cold calls.
• CRM software and Microsoft Office proficiency are preferred for documenting customers, contacts, and sales information.

Nice To Haves

• At least 1 year of B2B sales, retail sales, or service experience.
• CRM software proficiency.
• Microsoft Office proficiency.

Responsibilities

• Own and grow a sales pipeline, focusing weekly on closing new business and expanding existing accounts.
• Build relationships with new and developing customers to drive long-term growth and retention.
• Manage customer communications, including rate negotiations, objection handling, and positioning Hub Group’s multimodal value.
• Take ownership of accounts, including profitability, service execution, issue resolution, and KPI performance.
• Collaborate with Account Management and Operations on onboarding and consistent service delivery.
• Conduct monthly QBRs with key prospects and early-stage accounts to build long-term partnerships.
• Work autonomously in a self-driven, entrepreneurial environment and remain accountable for results.
• Adapt to market changes and evolving processes, and identify opportunities for continuous improvement.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Life and AD&D insurance
• Disability insurance
• Paid time off
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed