Brokerage Sales Representative

Hub Group • Oak Brook, IL

6d

About The Position

The Brokerage Sales Representative owns a brokerage book of business within the Hub organization, managing the process from prospecting through delivery. The role focuses on bringing in new brokerage business, exceeding customer expectations, and delivering a superior product in a fast-paced, dynamic environment. The representative is accountable for growing and retaining customer relationships, profitability, service execution, issue resolution, and key performance indicators. This is a full-time, W2 position with a base salary of $75,000 per year plus commission. Hub Group is unable to provide sponsorship at this time.

Requirements

• Preferred: 1+ year of B2B sales, retail sales, or service experience, including recommending products or services based on identified customer needs.
• Ability to work autonomously as a self-starter and manage accounts end to end.
• Excellent communication, listening, presentation, and customer service skills.
• Motivation to earn incentives and grow a book of business.
• Resilience while building business over time, including handling demanding cold-calling activity.

Nice To Haves

• CRM software proficiency; the role involves documenting new customers, contacts, and information relevant to sales.
• Microsoft Office proficiency.

Responsibilities

• Own and grow a pipeline, focusing weekly on closing new business and expanding existing accounts.
• Build relationships with new and developing customers to drive long-term growth and retention.
• Manage customer communications, including rate negotiations, objection handling, and communicating Hub Group’s multimodal value.
• Take ownership of accounts, including profitability, service execution, issue resolution, and KPI performance.
• Collaborate with Account Management and Operations on smooth onboarding and consistent service delivery.
• Conduct monthly QBRs with key prospects and early-stage accounts to build long-term partnerships.
• Work in a self-driven, entrepreneurial environment and be accountable for results.
• Adapt to market changes and evolving processes, identifying opportunities for continuous improvement.

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Life and AD&D insurance
• Disability insurance
• Paid time off
• Paid holidays

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed