Brokerage Carrier Sales Representative

Venture•Toledo, OH

1d•Onsite

About The Position

As a Brokerage Carrier Sales Representative at Venture Connect, you will oversee in-transit shipments and work directly with carriers to move customer freight as economically and efficiently as possible. The role calls for energetic, proactive problem solvers who can thrive in a fast-paced work environment. The position includes coordinating shipments, tracking progress, communicating updates, and maintaining carrier relationships. It also involves supporting load maintenance and other operations needs, including assisting Billing, Customer Service Representatives, and Sales Representatives with carrier-related calls. The listed functions are not exhaustive, and additional duties may be assigned. The company may revise the position description at its discretion. Employment is at-will except where an enforceable written contract provides otherwise.

Requirements

Bachelor’s degree or relevant experience.
General computer skills, including typing, emailing, and faxing.
Ability to answer phones.
Ability to stay focused in a busy, loud environment.
Ability to prioritize and multitask.

Responsibilities

Tender shipments to optimize and consolidate loads, meet customer demands, and maximize efficiency and profit.
Track and trace shipment progress and update customers on load status.
Develop and maintain relationships with new and existing carriers.
Negotiate carrier rates and assign drivers to loads to help ensure scheduled pickups.
Follow up and communicate shipment status to meet on-time delivery requirements.
Proactively communicate issues and updates to account representatives and sales representatives.
Maintain regular and predictable attendance.
Exercise decision-making abilities.
Post freight on websites when needed to improve visibility to carriers.
Provide coverage on other boards and assist with operations duties as needed for coverage or volume needs.
Maintain loads by working with other departments to resolve pending issues, close delivered loads, and collect load-related paperwork.
Assist Billing, Customer Service Representatives, and Sales Representatives with carrier-related calls.
Perform additional duties as assigned.
Comply with company policies and procedures and applicable laws and regulations.