Brokerage Risk Specialist I

Kentucky Farm Bureau Mutual Insurance Company•Louisville, KY

29d

About The Position

The Brokerage Risk Specialist I supports KFB Agency, LLC. brokerage operations by helping Kentucky Farm Bureau Mutual Insurance Company’s Agency Force serve members whose insurance needs fall outside the products or underwriting scope of Kentucky Farm Bureau Mutual Insurance Company. The role places new and renewal insurance policies with partner companies using underwriting knowledge, experience, judgment, and a customer-service mindset. The specialist manages a book of business, evaluates and selects risks across multiple lines, and works with agents to determine exposures, classifications, coverage, and premiums under partner-company guidelines. The role also provides technical underwriting and coverage assistance, helps train agents and brokerage colleagues, and contributes to brokerage profitability and sustainable operations. The position follows brokerage workflows and documentation requirements, including data entry and verification, and creates and applies premium finance agreements. It requires professional, reliable, deadline-conscious work with fluctuating priorities, both independently with supervision and as part of a team. Occasional overnight travel within and outside Kentucky may be required.

Requirements

Bachelor’s degree, or a combination of formal education, training, and experience that provides knowledge and skills generally equivalent to those of a college graduate.
Ability to give the Agency Force friendly, clear, and direct written and verbal direction.
Ability to understand features and benefits of various insurance products.
Working knowledge of Microsoft Office Word, Excel, and PowerPoint.
Active Kentucky property and casualty agent license required, or must be successfully obtained within 90 days of employment; license must remain in good standing while in the position.
Must successfully complete the Associate in General Insurance designation within two full years of employment in the position.
Ability to analyze and interpret procedures, regulations, instructions, manuals, and other documents.
Proficiency in data entry.
Ability to handle high volume, prolonged concentration, analytical reasoning, and fluctuating demands on time, attention, and priorities.
Normal vision and hearing, with or without correction, and ability to speak.
Occasional overnight travel may be required within and outside Kentucky.

Nice To Haves

Two years’ experience with insurance or in the independent or captive agency system.
Underwriting background.
Experience with an agency management system.

Responsibilities

Understand when members’ insurance needs fall outside Kentucky Farm Bureau Mutual Insurance Company’s product or underwriting scope.
Maintain working knowledge of commercial and personal insurance products and markets offered through the brokerage to determine risk placement.
Manage a book of new and renewal business.
Contribute to brokerage profitability through risk selection and efforts to maintain acceptable quoting ratios, loss ratios, and production goals with partner companies.
Assess and inspect submitted risks; accept, change, or reject risks based on guidelines, directives, inspections, and claims information, using judgment when decisions fall outside published guidelines.
Classify risks, verify insurance amounts, and develop appropriate ratings and premiums; work with agents to determine exposures and suitable coverage under partner-company guidelines.
Maintain technical knowledge of coverage forms, endorsements, risk identification, and evaluation, and apply it to underwriting and risk evaluation.
Provide underwriting information to agents and answer coverage questions.
Provide technical assistance to agents, CSRs, and underwriters on property and casualty markets, products, and coverages.
Assist in training agents and brokerage team members to evaluate applications and requests involving underwriting and risk reviews.
Learn and maintain working knowledge of brokerage-market features and benefits, products, and coverages.
Understand Kentucky Farm Bureau Mutual Insurance Company property and casualty products to identify opportunities that complement its product and underwriting scope.
Assist in organizing and delivering Agency Force training on brokerage markets and products.
Contribute to developing the brokerage as a sustainable, viable service for Kentucky Farm Bureau Mutual Insurance Company, its members, and the Agency Force.
Follow established workflows and documentation practices in the brokerage agency management system; perform required data entry and data verification and meet customer-service and processing goals set by brokerage management.
Create and apply premium finance agreements.
Identify and advise brokerage management of potential issues and challenges involving agents, agency offices, and partner companies.
Follow risk-selection standards to maintain acceptable loss ratios and comply with brokerage and partner-company guidelines to minimize E&O exposure.
Participate as a brokerage representative or team member on corporate projects as needed.
Attend conferences, training classes, events, and meetings as required or requested, maintaining professionalism and developing industry connections through conferences, training, meetings, and associations.
Represent the brokerage and Kentucky Farm Bureau Mutual Insurance Company professionally and exhibit the organization’s Guiding Principles.
Assist with special projects as required or requested by brokerage management.
Maintain regular, predictable, and punctual attendance and demonstrate above-average time and attendance.
Accept and apply constructive feedback and coaching, including development of soft and hard skills.
Work across a wide range of duties, both independently with supervision and in a team environment.
Organize, prioritize, and work accurately and quickly under pressure to meet critical deadlines; cooperate with others and provide a rewarding experience for Agency Force members and other internal and external customers.