Broista – Tempe, AZ
About The Position
Dutch Bros Coffee is hiring a Broista to provide friendly, high-energy customer service in a fast-paced coffee shop. The role focuses on connecting with customers, helping them navigate the menu, preparing quality drinks efficiently, and contributing to a positive, team-oriented environment. The work is physically demanding and involves standing and moving quickly while serving a steady flow of customers, with shifts of up to 10 hours. Broistas must be prepared to work in varying weather conditions, maintain food safety standards, and attend scheduled shifts and mandatory meetings. Dutch Bros provides training, certifications, and knowledge tests to help employees meet its standards. The position offers a base pay of $15.15 per hour plus tips; the posting cites average tips of $7.00 per hour based on 2025 reporting and notes that actual tips may vary. The company describes opportunities for growth within its shops, headquarters, Emerging Talent Program, and warehouse or fulfillment operations.
Requirements
- Thrive on connecting with people and enjoy making their day.
- Adapt quickly, handle busy periods, and remain kind under pressure.
- Be team-oriented and willing to support the crew as needed.
- Maintain a positive and considerate attitude, including during busy periods and inclement weather.
- Be committed to growth and continuous improvement.
- Be able to stand and move quickly and handle a steady flow of customers for shifts of up to 10 hours.
- Be prepared to push, pull, lift, or carry up to 65 pounds.
- Have reliable transportation to arrive on time for scheduled shifts and mandatory meetings.
- Be prepared to work in all weather conditions.
Responsibilities
- Greet customers warmly, make genuine connections, and create a kind and enjoyable experience.
- Help customers understand the menu and discover drinks they may enjoy.
- Represent and embody Dutch Bros values.
- Prepare high-quality drinks efficiently while keeping pace with a busy shop.
- Arrive on time, communicate availability, and be ready to begin work at the start of scheduled shifts.
- Maintain a tidy workspace and follow food safety standards.
- Support team members and contribute to getting the work done together.
- Attend mandatory meetings and complete training, certifications, and knowledge tests.
Benefits
- Competitive pay and tips
- Tuition reimbursement opportunities
- Career growth opportunities
- Free drinks and food on shift
- Dutch Bros swag and giveaway items
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
