Broista – Tempe, AZ
About The Position
The Broista is the face of Dutch Bros Coffee, delivering friendly, high-energy service while preparing drinks in a fast-paced shop. The role involves engaging with customers, helping them navigate the menu, and creating a welcoming experience that reflects Dutch Bros values. Broistas work as part of a supportive crew, keep their workspaces clean, follow food safety standards, and show up reliably for scheduled shifts and mandatory meetings. The position is physically demanding and requires standing and moving quickly while serving a steady flow of customers. Shifts may last up to 10 hours, and the work may involve pushing, pulling, lifting, or carrying up to 65 pounds. Employees should be prepared to work in varied weather conditions. Dutch Bros provides training, certifications, and knowledge tests. Compensation is $15.15 per hour in base pay, plus tips that average $7.00 per hour; tip averages are not guaranteed and may vary.
Requirements
- Enjoy connecting with people and providing friendly customer service.
- Adapt quickly, work efficiently during busy periods, and remain kind under pressure.
- Be team-oriented and willing to support coworkers as needed.
- Maintain a positive and considerate attitude, including during inclement weather.
- Be committed to personal growth and improvement.
- Be reliable and punctual for scheduled shifts and mandatory meetings.
- Have reliable transportation.
- Be able to stand and move for extended periods and handle shifts of up to 10 hours.
- Be able to push, pull, lift, or carry up to 65 pounds.
- Be prepared to work in varied weather conditions.
Responsibilities
- Greet customers warmly, build genuine connections, and make each visit enjoyable.
- Help customers understand the menu and discover drinks they may enjoy.
- Represent Dutch Bros values and contribute to a positive, kind work environment.
- Prepare high-quality drinks efficiently in a busy shop.
- Arrive on time, communicate availability, and be ready to work when shifts begin.
- Maintain a tidy workspace and follow food safety standards.
- Support coworkers and collaborate to get the work done.
- Attend scheduled shifts and mandatory meetings.
Benefits
- Tuition reimbursement opportunities
- Career growth opportunities within shops, headquarters, the Emerging Talent Program, and warehouse or fulfillment
- Free drinks and food during shifts
- Dutch Bros merchandise and giveaway items
- Training and development, including certifications and knowledge tests
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
