Broista – Phoenix, AZ

Dutch Bros Coffee•Phoenix, AZ

About The Position

A Broista at Dutch Bros Coffee works in a fast-paced, high-energy coffee shop, engaging with customers and creating a welcoming experience while preparing high-quality drinks. The role requires standing and moving quickly during steady customer traffic, including shifts of up to 10 hours, and working in all weather conditions. Broistas support their crew, maintain a clean workspace, follow food safety standards, and reliably attend scheduled shifts and mandatory meetings. Dutch Bros provides training, certifications, and knowledge tests to help employees meet its standards. The position offers a base pay of $15.15 per hour plus an average of $7.00 per hour in tips; actual tips may vary.

Requirements

  • Enjoy connecting with people and making their day.
  • Be adaptable and able to handle busy periods while remaining kind.
  • Be team-oriented and willing to support the crew as needed.
  • Maintain a positive and considerate attitude, including during inclement weather.
  • Be committed to growth and improvement.
  • Be able to remain on your feet and move quickly in a fast-paced environment, with shifts of up to 10 hours.
  • Be prepared to push, pull, lift, or carry up to 65 pounds.
  • Have reliable transportation to arrive on time for scheduled shifts and mandatory meetings.
  • Complete training, certifications, and knowledge tests to meet Dutch Bros standards.

Responsibilities

  • Greet customers warmly, make genuine connections, and create a kind and fun experience.
  • Help customers navigate the menu and discover drinks they may enjoy.
  • Represent Dutch Bros values and bring positive energy to each shift.
  • Prepare high-quality drinks efficiently while keeping pace with a busy shop.
  • Arrive on time, communicate availability, and be ready to work when shifts begin.
  • Keep the workspace tidy and follow food safety standards.
  • Support teammates and contribute to getting the work done together.
  • Attend scheduled shifts and mandatory meetings.

Benefits

  • Competitive pay and tips
  • Tuition reimbursement
  • Career growth opportunities within shops, headquarters, the Emerging Talent Program, and warehouse/fulfillment
  • Free drinks and food on shift
  • Dutch Bros swag and giveaway items
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