Roaster - Tempe, AZ 85282

Black Rock Coffee Bar•Tempe, AZ

About The Position

The Roaster executes all aspects of coffee production, from roasting to packaging, while maintaining quality control, managing green and roasted bean inventory, and ensuring a consistent supply of coffee across locations. The role includes leading by example, training team members, maintaining a clean and organized workspace, and upholding the integrity of roasting processes. The Roaster applies technical expertise and collaborates with the team to support product excellence and team development. This position works primarily in a production and warehouse environment. The anticipated schedule is Monday through Friday, 6 a.m. to 3 p.m. The role is hourly, nonexempt, full-time, pays $19.23, and is eligible for bonuses. It reports to the Warehouse Manager.

Requirements

  • Proficiency in coffee roasting techniques, including understanding roast profiles and producing quality, consistent batches.
  • Ability to operate, maintain, and clean coffee roasting and packaging equipment and follow preventive maintenance schedules.
  • Ability to collaborate with a team to achieve common goals.
  • Willingness and ability to provide training and guidance on roasting techniques and related tasks.
  • Ability to foster a positive, collaborative, and constructive working environment.
  • Effective verbal and written communication skills, including documenting activities and collaborating across functions.
  • Attention to detail in roasting, quality control, and equipment maintenance.
  • Strong organizational skills for managing inventory, schedules, and workspace cleanliness.
  • Ability to thrive in a fast-paced, dynamic environment.
  • Ability to navigate production areas, climb ladders, and operate machinery as needed.
  • Manual dexterity to use tools, machinery, and packaging equipment; finger dexterity to use keyboards, touchscreen controls, and calculators.
  • Visual acuity to monitor roasting processes, read printed materials, and use computer systems.
  • Auditory ability to communicate in person, by phone, or by radio.
  • Strength and stamina to regularly lift, carry, push, or pull up to 50 pounds; ability to maneuver items weighing up to 150 pounds using hand trucks or other equipment.
  • Ability to bend, stoop, kneel, twist, and reach frequently.
  • Ability to drive and park vehicles, including regularly entering and exiting a vehicle.
  • Ability to operate a forklift truck safely if required.

Responsibilities

  • Calculate weekly roasting requirements using roasted coffee stock data and Shopify orders.
  • Roast coffee daily to meet store and online order demands.
  • Perform quality control, including cupping, Roast Rite sampling, and shipping and evaluating product samples.
  • Adjust roasting formulas in Cropster and record green coffee bean inventory and pricing.
  • Follow first-in, first-out practices for green coffee inventory.
  • Prepare totes and boxes for packing roasted beans.
  • Refill Jacky dispensers using the Flexicon system.
  • Package roasted coffee to meet production targets and maintain freshness.
  • Operate and maintain roasting and packaging equipment according to preventive maintenance schedules; keep equipment clean and report maintenance needs.
  • Safely operate a forklift when needed.
  • Receive and document incoming shipments and maintain accurate inventory levels.
  • Participate in weekly, monthly, and quarterly cycle counts.
  • Maintain a clean, organized, and accessible workspace.
  • Cover fellow team members' breaks, lunches, and absences as needed.
  • Assist with facility upkeep, including bathroom cleaning and trash removal.
  • Communicate activities clearly and complete required documentation.
  • Cross-train in various departments to support production needs.
  • Train and guide team members on roasting techniques and related tasks.
  • Identify issues, address gaps, escalate challenges, and monitor progress against strategic initiatives.
  • Identify practical improvements to communication, training, and field support; share project updates with cross-functional teams and leaders.
  • Seek and apply feedback and lessons learned to improve outcomes over time.

Benefits

  • Paid time off
  • Performance-based bonus opportunities
  • 401(k) retirement savings plan with company match for eligible team members
  • Medical, vision, and dental insurance options
  • Pet insurance
  • Discount programs, including childcare, recreation, lifestyle brands, and more
  • Long-term disability, life, and AD&D coverage options
  • Paid holidays
  • Employee Assistance Program
  • Ongoing professional development and training opportunities
  • Free drinks
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