Broista – Merced, CA
About The Position
The Broista is the face of Dutch Bros Coffee, providing fast, friendly, high-energy service in a busy shop. The role involves connecting with customers, helping them navigate the menu, preparing quality drinks efficiently, and contributing to a positive, supportive team environment. Broistas maintain a tidy workspace and follow food safety standards while representing Dutch Bros values and creating a welcoming customer experience. This is a physically demanding, fast-paced role that requires standing and moving quickly for shifts of up to 10 hours, working in all weather conditions, and occasionally pushing, pulling, lifting, or carrying up to 65 pounds. Training, certifications, and knowledge tests are provided. The position offers a base pay of $20.00 per hour plus tips; the posting reports average tips of $3.50 per hour but does not guarantee tip amounts.
Requirements
- Enjoy interacting with people and making positive customer connections.
- Adapt quickly and maintain kindness while handling busy periods.
- Be team-oriented and willing to support coworkers as needed.
- Maintain a positive, considerate attitude, including during inclement weather.
- Be committed to personal growth and improvement.
- Be able to stand and move quickly during shifts of up to 10 hours.
- Be prepared to work in all weather conditions.
- Be able to push, pull, lift, or carry up to 65 pounds.
- Have reliable transportation to arrive on time for scheduled shifts and mandatory meetings.
Responsibilities
- Greet customers warmly, build genuine connections, and make each visit positive.
- Help customers understand the menu and discover drinks they may enjoy.
- Represent Dutch Bros values and contribute to a fun, welcoming environment.
- Prepare high-quality drinks efficiently in a busy shop.
- Arrive on time, communicate availability, and be ready when scheduled shifts begin.
- Maintain a clean workspace and follow food safety standards.
- Support teammates and contribute to the crew’s shared work.
Benefits
- Competitive pay and tips
- Tuition reimbursement opportunities
- Career growth opportunities
- Free drinks and food during shifts
- Dutch Bros swag and giveaway items
- Training and development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
