Broadband Technician 1

Armstrong Group•Meadville, PA

About The Position

Armstrong is seeking a motivated Broadband Technician to install, troubleshoot, and repair Internet and telephone services for residential and commercial customers. The role works with fiber-optic technology in a hands-on environment and includes using test equipment, following safety and installation guidelines, maintaining vehicle inventory, completing paperwork, and providing feedback to improve services. The technician participates in on-call and shift work as required and receives ongoing training and development.

Requirements

  • Valid driver's license.
  • High school diploma.
  • Customer-first approach to problem-solving.
  • Ability to pass BPI certification within 12 months.
  • Physical ability to bend, climb, sit, and lift over 50 pounds, and work in various weather conditions.

Nice To Haves

  • Advanced education in IT, electronics, or a related field.

Responsibilities

  • Install and troubleshoot voice and data services using test equipment and following safety and installation guidelines.
  • Maintain vehicle inventory and comply with safety requirements.
  • Perform physical tasks such as climbing, digging, and drilling while following safety protocols.
  • Complete timely, detailed paperwork and provide feedback to help improve services.
  • Participate in continuous training and development.
  • Participate in on-call and shift work as required.

Benefits

  • Competitive hourly wage.
  • Free or discounted Armstrong services.
  • Company vehicle for the daily commute.
  • Medical, dental, and vision benefits, and 401(k), effective from day one.
  • Paid time off and holidays.
  • Training opportunities and hands-on experience with advanced technologies.
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