Broadband Technician 1

Armstrong Group • Meadville, PA

4d

About The Position

Armstrong is seeking a motivated Broadband Technician to install, troubleshoot, and repair Internet and telephone services for residential and commercial customers. The role works with fiber-optic technology in a fast-paced, hands-on environment and provides essential services in a fiber-based GPON environment. The technician will use test equipment, follow safety and installation guidelines, maintain vehicle inventory and safety compliance, complete paperwork and provide feedback, and participate in ongoing training. On-call and shift work may be required.

Requirements

• Valid driver’s license.
• High school diploma.
• Customer-first approach to problem-solving.
• Ability to pass BPI certification within 12 months.
• Ability to bend, climb, sit, lift over 50 pounds, and work in various weather conditions.

Nice To Haves

• Advanced education in IT, electronics, or a related field.

Responsibilities

• Install and troubleshoot voice and data services using test equipment and following safety and installation guidelines.
• Maintain vehicle inventory and comply with safety requirements.
• Perform physical tasks such as climbing, digging, and drilling while adhering to safety protocols.
• Complete timely, detailed paperwork and provide feedback to help improve services.
• Participate in continuous training and development.
• Participate in on-call and shift work as required.

Benefits

• Competitive hourly wage.
• Free or discounted Armstrong services.
• Company vehicle for daily commute.
• Medical, dental, and vision benefits, plus 401(k), effective from day one.
• Paid time off and holidays.
• Training opportunities and hands-on experience with advanced technologies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED