Broadband Technician 1

Armstrong Group • Rising Sun, MD

2d

About The Position

Armstrong is seeking a motivated Broadband Technician to install, troubleshoot, and repair Internet and telephone services for residential and commercial customers. The role uses fiber-optic technology in a hands-on environment and includes customer service, equipment and vehicle upkeep, safety compliance, documentation, and ongoing training. On-call and shift work may be required.

Requirements

• Valid driver’s license.
• High school diploma.
• Customer-first approach to problem-solving.
• Ability to pass BPI certification within 12 months.
• Ability to bend, climb, sit, lift over 50 pounds, and work in various weather conditions.

Nice To Haves

• Advanced education in IT, electronics, or a related field.

Responsibilities

• Install and troubleshoot voice and data services using test equipment and following safety and installation guidelines.
• Maintain vehicle inventory and comply with safety requirements.
• Perform physical tasks such as climbing, digging, and drilling while following safety protocols.
• Complete timely, detailed paperwork and provide feedback to help improve services.
• Participate in ongoing training and development.
• Participate in on-call and shift work as required.

Benefits

• Competitive hourly wage.
• Free or discounted Armstrong services.
• Company vehicle for daily commute.
• Medical, dental, and vision benefits, plus 401(k) and other benefits, effective from day one.
• Generous paid time off and holiday schedule.
• Training opportunities and hands-on experience with advanced technologies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED