Bridal Show Stylist - Temporary
About The Position
The Bridal Show Stylist provides a positive, friendly, empathetic, and professional selling experience for customers. The Stylist delivers 5-Star Customer Service, achieves sales and productivity goals by following the 5-Step Selling Process, and performs store presentation and operational duties. Stylists serve as David’s Bridal brand ambassadors and demonstrate the company’s values. The position reports to the Store Manager in partnership with the Sales Manager. The Stylist welcomes and assists customers, manages customer appointments and sales transactions, recommends dresses and related products and services, and builds lasting customer relationships. The role also supports alterations appointments, store readiness, merchandising, inventory tasks, loss prevention, team sales and service goals, and ongoing learning and development. This is a temporary position. Part-time benefits are listed in the posting. The stated pay range depends on the state where the role is posted; no specific salary figures are provided.
Requirements
- High school diploma or equivalent.
- Ability to provide customer service and support sales and store operations.
- Ability to complete required training and use store systems and electronic devices.
Nice To Haves
- One to two years of prior retail experience in an apparel, service, or specialty store environment.
- Prior experience with a computerized point-of-sale system.
Responsibilities
- Welcome customers with friendly enthusiasm, communicate clearly, and adapt communication style to their needs.
- Use appointment, customer, point-of-sale, and iPad systems to manage customer flow and provide information.
- Serve multiple customers while delivering exceptional service, addressing concerns, and escalating issues when appropriate.
- Review customer profiles and preferences and prepare fitting rooms before appointments.
- Build rapport and identify customers’ emotional and practical needs; strive to identify a suitable gown or dress within the first three try-ons.
- Review the Timeline Calendar, schedule future appointments, and follow up with customers.
- Explain alterations and personalization services, promote those services, and coordinate appointments with Alterations Specialists.
- Help the store achieve its goal of converting 80% of brides sold to alterations appointments.
- Take and enter measurements as needed for dress orders and to minimize returns and exchanges.
- Maintain clean, organized, promotion-ready store standards and report broken or damaged equipment to management.
- Meet dress code standards and promote the David’s Bridal loyalty and partners program.
- Respond promptly to customer questions and provide product and service information.
- Meet hourly sales productivity standards using the 5-Step Selling Process.
- Support cash-wrap processes and accurately process transactions, including add-on sales, service promotion, contact confirmation, receipt and policy review, and future appointment scheduling.
- Follow procedures for special-order dresses and consistently achieve platform conversion of 65% or greater.
- Meet add-on goals: headpieces 75%, foundations 10%, and shoes 20%.
- Set return appointments for the full wedding party, including bridesmaids, mothers of the bride, and flower girls.
- Complete training and build product knowledge and fashion trend expertise; strive to qualify for Circle of Excellence by exceeding sales targets.
- Execute assigned processes, behaviors, contests, and programs, including promotion and sign setup, merchandising and visual changes, markdowns, and inventory counts.
- Support store sales, service, and operational goals; accurately clock in and out for shifts, breaks, and meals; and follow loss prevention and security policies.
- Complete assigned development training and required myLearning courses within the first 90 days, and keep current with the curriculum.
- Celebrate team members’ successes, share sales expertise and product knowledge, and use coaching and feedback to improve.
Benefits
- Competitive pay
- Team bonus
- Dayforce Wallet early-pay access
- Referral incentive program
- Generous Dream Maker discount after the first pay period
- Vision care
- Supplemental critical illness, hospital indemnity, and accidental injury insurance
- 401(k) program
- Identity theft protection discount
- Home and auto insurance discounts
- Mobile discounts
- Legal benefits through MetLife Hyatt Legal Plans
- Pet insurance
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
