Brick Specialist

LEGO•Canoga Park, CA

About The Position

As a Brick Specialist, you help create a signature experience for every guest who visits a LEGO® store. You greet guests, perform cash register functions, and maintain a professional, gracious, friendly, and engaging manner. You help provide a clean, safe, and visually stimulating store by carrying out daily cleaning duties, maintaining displays, and learning and following LEGO® Brand Retail visual standards. You assist with receiving merchandise and safely and efficiently operating the stockroom, keeping it to LEGO® Brand Retail standards, following safety regulations, and notifying management of potential shortages. You resolve customer issues and report challenging situations to a manager. The role also involves customer engagement, using promotional materials and loyalty programs, and typically taking responsibility for store operational tasks while on duty. The hourly wage range is $19.50–$21.50. The LEGO Group says compensation considers factors including experience, skills, expertise, location, and internal equity. Final remuneration details, including benefits, are communicated with an employment offer.

Responsibilities

  • Greet every guest and help provide a signature LEGO® store experience.
  • Perform cash register functions while maintaining a professional, gracious, friendly, and engaging manner.
  • Carry out daily cleaning duties and maintain store displays and a clean, safe, visually stimulating environment.
  • Learn and execute LEGO® Brand Retail visual standards.
  • Assist with receiving merchandise and safely and efficiently operate the store stockroom.
  • Maintain the stockroom to LEGO® Brand Retail standards and follow safety regulations.
  • Notify management of potential shortage situations.
  • Resolve customer issues and report challenging situations to a manager.
  • Engage with customers and use promotional materials and loyalty programs.
  • Typically take responsibility for store operational tasks while on duty.

Benefits

  • Enhanced paid family care leave options.
  • Life and disability insurance for all colleagues.
  • Resources and benefits supporting physical and mental wellbeing, with opportunities to build community and inspire creativity.
  • Colleague discount available from the first day.
  • Bonus scheme when goals are reached and if eligible.
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