F&B Breakfast / Reception

MKM Hotels•Hillsboro, OR

79d•Onsite

About The Position

Breakfasts Attendant - Morning Reception are responsible for achieving and maintaining customer service and product quality standards for the delivery of complimentary breakfast. This role involves setting up and breaking down breakfast items, interacting with guests, maintaining cleanliness, restocking supplies, and assisting with other hotel areas as needed. The attendant must adhere to health codes and operational standards, manage inventory, and respond to guest needs.

Requirements

High School diploma or equivalent required
Must be available to work early mornings
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve to effectively deal with internal and external customers.
Ability to participate in the creation of an enjoyable work environment.

Responsibilities

Set-up and breakdown continental breakfast items.
Greet and acknowledge guests as they arrive.
Bus and clean tables.
Straighten chairs and properly arrange the furniture.
Maintain the cleanliness of the breakfast area.
Restock drink and food items and other supplies (e.g., plastic ware, napkins) according to standards.
Make fresh coffee as needed.
Empty trash receptacles.
Thank guests as they depart.
At the close of the complimentary breakfast, bus and clean all tables, clean and mop the breakfast area, empty the trash receptacles, store or dispose of all drinks, food items and supplies in accordance with operating standards and health codes.
Clean all equipment and properly store it according to standards.
Receive supplies, date and rotate stock.
Complete and record inventory on inventory sheet and follow hotel operational procedures to ensure an order is placed for items that are below par levels.
Perform essential job functions in accordance with local health department codes, standards and regulations.
Assist with cleaning and maintaining other areas of the hotel.
Assist in maintaining laundry room.
Respond to guest needs, special requests and complaints.
Smile, acknowledge and greet guests at front desk and other public areas.