Breakfast Server

Clearwater•Clearwater, FL

1d•Onsite

About The Position

The Breakfast Server is responsible for delivering warm, efficient, and brand-hearted service to hotel guests during breakfast hours, in alignment with IHG service culture and standards. This role creates meaningful guest experiences by anticipating needs, demonstrating genuine care, and consistently delivering high-quality food and beverage service that reflects True Hospitality for Good.

Requirements

Previous hotel or restaurant service experience preferred
Strong guest service mindset with a passion for hospitality
Excellent communication and interpersonal skills
Ability to work efficiently in a fast-paced, early-morning environment
Team-oriented with a positive, professional attitude
Knowledge of food safety and sanitation practices
Ability to stand for extended periods and lift up to 25 lbs
High school diploma or equivalent preferred
Food handler certification required or ability to obtain within a designated timeframe
Alcohol service certification if applicable by location

Responsibilities

Deliver a warm, welcoming greeting that reflects IHG’s commitment to genuine hospitality
Create positive first impressions by engaging guests with a friendly, professional demeanor
Escort guests to tables when appropriate and present menus promptly
Demonstrate strong menu knowledge, including ingredients, preparation methods, and allergens
Anticipate guest needs and personalize service whenever possible
Resolve guest concerns quickly and professionally, escalating to leadership as needed
Thank guests sincerely and invite them to return, reinforcing guest loyalty
Take accurate food and beverage orders and enter them into the POS system efficiently
Serve food and beverages promptly, ensuring accuracy, presentation, and temperature standards
Prepare and serve coffee, tea, juice, and other breakfast beverages according to standards
Communicate clearly with kitchen and service team members to ensure smooth operations
Accommodate special requests and dietary needs with care and attention to detail
Follow all food safety, sanitation, and allergen awareness guidelines
Uphold IHG brand standards, service behaviors, and quality expectations at all times
Maintain professional appearance and grooming in accordance with IHG guidelines
Follow all health, safety, and cleanliness standards to ensure a safe dining environment
Support brand audits, inspections, and guest satisfaction initiatives as required
Clear, clean, and reset tables efficiently to maintain a welcoming dining room
Keep service stations stocked, organized, and clean throughout the shift
Complete assigned opening and closing duties
Maintain cleanliness of dining areas, equipment, and workstations
Process guest checks accurately, including room charges, credit cards, and cash
Follow hotel cash-handling and reconciliation procedures
Complete required shift reports and tip documentation