Breakfast Server

AC Hotels•Auburn, AL

About The Position

The server provides excellent customer service while preparing food and drinks for guests and maintaining brand standards. The role maintains a clean and safe work environment in accordance with food safety guidelines, operates the point-of-sale system, and helps guests with information about the local area, including nightlife and entertainment. The server anticipates guest needs and works to create a positive guest experience in a fast-paced environment.

Requirements

  • Excellent customer service skills and a stable work history.
  • Ability to work an entire shift on your feet at a quick pace and stand and walk for long periods.
  • Flexibility to work any shift as needed, including weekends.
  • Knowledge of basic drink recipes, bar equipment, and safety rules for kitchen equipment.
  • Ability to lift 50 pounds.
  • Ability to work in a fast-paced, hot environment.
  • Ability to express compassion while remaining composed and stay calm and focused under pressure.

Nice To Haves

  • Preferably six months of food and beverage service experience.
  • Previous experience in the hospitality industry.

Responsibilities

  • Provide professional, friendly, attentive service; anticipate guest needs, answer questions, respond promptly, and resolve complaints.
  • Know the property’s location and amenities, as well as local attractions and activities, to answer guest inquiries.
  • Complete required brand-specific training as directed by the Restaurant Manager and complete health and safety training.
  • Adhere to property and brand standards and know fire alarm and evacuation procedures.
  • Operate the point-of-sale system and prepare and serve food and beverages in accordance with brand standards and applicable federal, state, and local laws.
  • Maintain a clean, safe, and well-stocked workspace and follow food safety guidelines.
  • Perform other tasks as necessary to meet or exceed guest satisfaction.
  • Represent the property positively, demonstrate a proactive, guest-focused attitude, and respect diversity and multicultural environments.

Benefits

  • Comprehensive health benefit packages for eligible employees and their families.
  • Vacation time.
  • Quarterly bonuses.
  • 401K.
  • Advancement opportunities and other employee perks.
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