Breakfast Attendant - Residence Inn Downtown Bozeman

Level5 Hospitality•Bozeman, MT
•$0 - $21

About The Position

As a Breakfast Attendant, you will prepare the breakfast bar for hotel guests while greeting and serving them in a friendly manner consistent with brand, hotel, and sustainability standards. The goal is to provide Level5 Hospitality and service to every guest.

Requirements

  • Provide Level5 High Touch service.
  • Be flexible with shifts and scheduling.
  • Be available to work weekends and/or holidays.
  • Have transportation to and from work.
  • Maintain excellent attendance and punctuality.
  • Have a high school diploma or equivalent GED certification.
  • Have proven customer service experience and a strong guest-focused mentality.
  • Have strong time-management and organizational skills.
  • Have excellent communication and interpersonal skills for working with guests and team members.

Nice To Haves

  • Experience working in food service is preferred.

Responsibilities

  • Set up the breakfast buffet each morning and ensure fresh foods are available throughout service hours.
  • Serve guests’ food and drink orders in the dining area and replenish items as needed.
  • Clean the breakfast area, including tables, chairs, and the buffet bar, and empty garbage.
  • Remove plates and dishes from tables promptly using appropriate techniques for handling plates, glasses, and silverware.
  • Respond to visitor questions and requests promptly, courteously, and efficiently.
  • Follow health and safety protocols to clean and sanitize service lines, beverage dispensers, and other equipment.
  • Maintain adequate supplies of clean glassware, dishes, and trays.
  • Fill beverage and ice dispensers.
  • Stock cabinets or serving areas with condiments and refill condiment containers.
  • Monitor guest satisfaction scores and work to improve departmental and overall guest satisfaction.
  • Practice safe work habits and use required safety equipment.
  • Perform other related duties as required.
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