BREAKFAST ATTENDANT-FULL TIME POSITION
About The Position
The Breakfast Attendant prepares and sets up the breakfast buffet according to hotel and brand standards, replenishes and stocks breakfast items, and maintains the cleanliness, appearance, and safety of the breakfast and lobby areas before, during, and after breakfast service. The role includes monitoring breakfast supplies and inventory, verifying received supplies, and following hotel purchasing and storage procedures. The attendant provides prompt, courteous guest service, solicits feedback, and communicates guest feedback and other updates to the General Manager or supervisor. The role may also support other areas and perform additional tasks as requested by the Manager on Duty.
Requirements
- Customer service experience in a food service establishment.
- Ability to speak English.
- Willingness to work weekends and holidays.
- Ability to stand for long periods and walk, bend, stretch, twist, and reach steadily with the body, arms, and legs.
- Ability to lift and/or move up to 10 pounds and occasionally up to 25 pounds.
- Effective communication and customer service skills.
- Well-groomed and professional appearance.
- Self-motivated, a good team player, a good listener, and detail-oriented.
Nice To Haves
- Food Handler License.
Responsibilities
- Prepare and set up the breakfast buffet in accordance with hotel and brand standards.
- Prepare, replenish, and stock breakfast items, and clean up in accordance with brand standards.
- Maintain adequate inventory levels of breakfast supplies, verify inventory and received supplies, and follow purchasing and storage procedures.
- Maintain the cleanliness, safety, and appearance of the breakfast and lobby areas throughout breakfast hours, including disposing of trash, sweeping, mopping, and wiping surfaces.
- Follow hotel operational policies, breakfast guidelines, brand standards, and Quality Assurance standards.
- Provide prompt, courteous, and friendly guest service and solicit feedback about guests’ experiences.
- Share guest feedback and timely updates with the supervisor or General Manager.
- Monitor the hotel’s daily occupancy and adjust breakfast output accordingly.
- Enforce updates to breakfast department brand policies and procedures.
- Assist in other areas and perform other tasks as requested by the Manager on Duty.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
