Brand Specialist

Swickard Corporation, d/b/a Mercedes-Benz of Wilsonville • Wilsonville, OR

14h • $40,000 - $100,000 • Onsite

About The Position

Mercedes-Benz of Wilsonville, part of Swickard Auto Group, is hiring a Brand Specialist to represent Mercedes-Benz and deliver a welcoming, transparent, pressure-free guest experience. Automotive experience is not required; paid Mercedes-Benz brand and product training is provided from day one. The position is suited to a polished, guest-focused communicator who enjoys helping people make informed decisions and is motivated by measurable results. Experience in luxury hospitality, financial services, high-end retail, or consultative sales is strongly preferred.

The Brand Specialist develops product knowledge across the Mercedes-Benz lineup, including technology, performance, and EQ electric vehicles; helps guests explore vehicles and take test drives; and builds a client pipeline through disciplined follow-up and CRM use. The role works with finance and management and is accountable for monthly targets across volume, gross, and CSI. The stated OTE is $40,000–$100,000+ per year.

Mercedes-Benz of Wilsonville is described as a Best of the Best flagship store serving a loyal Portland metro ownership community. Swickard Auto Group operates more than 40 dealerships across the West Coast, Alaska, and Hawaii. The company describes its HEART values as Honor, Engage, Anticipate, Respond, and Thank.

Requirements

• Polished, composed communication and a genuine ability to earn trust through curiosity and preparation.
• Genuine enthusiasm for the Mercedes-Benz brand, including AMG performance, EQ electric technology, and the craftsmanship of the lineup.
• Self-motivation and drive to build a long-term base of repeat and referral buyers.
• Comfort with CRM tools and digital communication, or ability to learn them quickly.
• Valid driver's license and clean driving record.

Nice To Haves

• Luxury hospitality, financial services, high-end retail, or consultative sales experience is strongly preferred.
• Hospitality experience is welcome.
• Sales experience is welcome.

Responsibilities

• Welcome guests with curiosity and warmth, and understand their priorities before presenting vehicles.
• Develop Mercedes-Benz product knowledge through paid training, including the lineup, technology features, performance credentials, and EQ electric vehicles.
• Present vehicles and conduct test drives tailored to each guest's interests.
• Build and manage a client pipeline through consistent follow-up and CRM use.
• Collaborate with finance and management to provide a transparent, pressure-free purchase experience.
• Meet monthly targets across volume, gross, and CSI.
• Represent Mercedes-Benz of Wilsonville and Swickard's hospitality standard in guest interactions.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance and supplemental coverage options
• Paid time off
• Paid holidays
• Employee vehicle purchase and service discounts
• Clear career path, with opportunities to grow into finance, management, and leadership roles

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed